UI Events Framework is available on the Service Contact Page
UI Events Framework is provided to allow customers and system implementors to create integrated solutions with the Fusion Service application stack. The UI Events Framework is also supported on the Service Contact page with the release.
With the UI Events Framework being supported on the Service Contact page, 3rd-party integration, and programmatic extension can be achieved. For example, a CTI media toolbar can screen pop the service contact page and set field value with data received from the CTI. Many other programmatic and automation can be built with UI Events Framework.
Steps to Enable
Leverage the Visual Builder Studio to expose your applications. To learn more about extending your application using Visual Builder, visit Oracle Help Center > your apps service area of interest > Books > Configuration and Extension.
Check on our VideoHub Channel for steps to enable and how-to