Agent Browser UI: Mark All Attachments Private
A new custom config is supported to mark all attachments private.
CUSTOM_CFG_UPLOAD_ATTACHMENTS_PRIVATE is type Yes/No.
When created with a value of Yes, all attachments are private.
The agent can still mark the attachments to not be private.
Business Value:
This will help with the potential risk of sensitive data being attached to outgoing responses.
Steps to Enable
- In the .NET Agent Desktop, open the Configuration Settings from the Navigation Set
- From the Ribbon, select New > Yes/No
- Type: Site or Interface
- For Key add: CUSTOM_CFG_UPLOAD_ATTACHMENTS_PRIVATE
Tips And Considerations
This feature is part of the BUI MAR I build (3.24.02.16-b0002). It is scheduled to be made available on non-production sites on 2/22 and is scheduled to be pushed to production sites on 3/07.