Element Manager: Support for Customizable Menus

The support for Customizable Menu in Element Manager enables the admins to perform the below actions

Export:

  • Ability to select single or subset of menus.
  • Ability to select menu items from System Menu.
  • Ability to Search and Filter menus from Custom and System Menus.
  • Ability to select/unselect elements from Review Package page and Apply changes.

Import:

  • Ability to import menus to target site.
  • Ability to select/unselect elements from Validate Package page and Apply changes.
  • Ability to overwrite or skip importing menus.

Customizable Menus in Element Manager

Customizable Menus in Element Manager

Business Benefits:

  • Easier Configuration Management of all config elements via Element Manager.
  • Eliminates manual error by migrating the config element instead of recreating the element.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

Element Manager works only in the Agent Browser UI. If you try to access it from the Service Console, a message tells you that it is only available in the Agent Browser UI.

This feature is part of the 3.24.09.13-b0002 - BUI Oct i release and was pushed on your non-production site(s) on 9/19 and will be pushed to your production site on 10/3

Key Resources