Element Manager: Support for Products, Categories, and Dispositions
The support for Products, Categories, and Dispositions in Element Manager enables the admins to perform the below actions
Export:
- Ability to select single or subset of Products, Categories, and Dispositions.
- Ability to Search and Filter Products, Categories, and Dispositions.
- Ability to select/unselect elements from Review Package page and Apply changes.
Import:
- Ability to import Products, Categories, and Dispositions to target site.
- Ability to select/unselect elements from Validate Package page and Apply changes.
- Ability to overwrite or skip importing Products, Categories, and Dispositions.
Support for Products, Categories, and Dispositions
Business Benefits:
- Easier Configuration Management of all config elements via Element Manager.
- Eliminates manual error by migrating the config element instead of recreating the element.
Steps to Enable
You don't need to do anything to enable this feature.
Tips And Considerations
Element Manager works only in the Agent Browser UI. If you try to access it from the Service Console, a message tells you that it is only available in the Agent Browser UI.
This feature is part of the 3.24.09.13-b0002 - BUI Oct i release and was pushed on your non-production site(s) on 9/19 and will be pushed to your production site on 10/3