Additional Reports on Knowledge Overview Dashboard

This enhancement adds two new matrices on the Knowledge Overview Dashboard for authors that are

• Content Not Updated
• Top 5 Content Recommendations

Knowledge Advanced Infolet Dashboard

Business Value:

This enhancement provides for authors to check and monitor content updation on time based on feedback.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

This feature requires a CX upgrade to 25B.