Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date Module Feature Notes
13 MAY 2025 Digital Customer Servie

Embedded Service 25B Enhancements

Updated document. Revised feature information.
13 MAY 2025 Digital Customer Service

Provide an AI Generated Answer as the Top Search Result in DCS Portal

Updated document. Revised feature information.
13 MAY 2025 Digital Customer Service

Support Fusion Knowledge Management Asset in DCS Portal

Updated document. Revised feature information.
13 MAY 2025 Digital Customer Service

Fusion Interview support in DCS Portal

Updated document. Revised feature information.

07 MAR 2025     Created initial document.

The table includes a chronological listing of document changes.