Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date	Module	Feature	Notes
18 JUNE 2025	Digital Customer Service	Provide an AI Generated Answer as the Top Search Result in DCS Portal	Updated document. Revised steps to enable information.
13 MAY 2025	Digital Customer Service	Embedded Service 25B Enhancements	Updated document. Revised feature information.
13 MAY 2025	Digital Customer Service	Provide an AI Generated Answer as the Top Search Result in DCS Portal	Updated document. Revised feature information.
13 MAY 2025	Digital Customer Service	Support Fusion Knowledge Management Asset in DCS Portal	Updated document. Revised feature information.
13 MAY 2025	Digital Customer Service	Fusion Interview support in DCS Portal	Updated document. Revised feature information.
07 MAR 2025			Created initial document.

The table includes a chronological listing of document changes.