Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date	Module	Feature	Notes
05 DEC 2025	Digital Customer Service	Fusion Interview support in DCS Portal	Removed feature.
18 JUNE 2025	Digital Customer Service	Provide an AI Generated Answer as the Top Search Result in DCS Portal	Revised steps to enable information.
13 MAY 2025	Digital Customer Service	Embedded Service 25B Enhancements	Revised feature information.
13 MAY 2025	Digital Customer Service	Provide an AI Generated Answer as the Top Search Result in DCS Portal	Revised feature information.
13 MAY 2025	Digital Customer Service	Support Fusion Knowledge Management Asset in DCS Portal	Revised feature information.
13 MAY 2025	Digital Customer Service	Fusion Interview support in DCS Portal	Revised feature information.
07 MAR 2025			Created initial document.

The table includes a chronological listing of document changes.