Auto Debrief - Display Labor hours & Travel Time automatically in Debrief

Effective from 25B, Oracle Fusion Field Service introduces an enhanced Debrief process with auto-population of labor hours and travel time. This allows mobile workers to clearly see the total duration of each activity by displaying both the labor and travel hours associated with it as part of the debrief process. This eliminates manual entry of labor hours and travel time, reducing errors and improving the user experience for mobile workers. Mobile workers can also update these details if needed.

How it works?
The auto-populate time feature is now seamlessly integrated into the debrief workflow:

  • When you open the Debrief page, Labor Hours and FS Travel Time are displayed automatically.

Debrief Page

Debrief Page

  • Labor Hours are calculated as the total activity duration.
  • The application calculates travel time as the travel duration between the completion of the last activity and the start of the current activity under labor activity in the Debrief page. 
  • You can update these values and override the auto-populated entries and create new values in the Debrief page.

Update Labour

Update Labour

Business Benefit

  • Accuracy: Automatically captures and populates labor and travel time, ensuring precise data entry.
  • Efficiency: Saves time by eliminating the need for manual input, allowing technicians to focus on their tasks.
  • Error Reduction: Minimizes manual input errors, enhancing data reliability for reporting and analysis.
     

Steps to Enable

For the auto-population logic to function correctly, ensure these prerequisites are met:

  • Configure the Billing Item values in the Debrief plugin parameters:
    • Update the laborItemNumberForRegLabor property with the billing item to track labor hours.
    • Update the laborItemNumberForTravel property with the billing item to track travel time.
  • Ensure the billing items configured in the Debrief plugin parameters are also available as enum values for the labor_item_number property. The index of the enum value must match the value entered in the Debrief plugin parameter for the auto-population logic to work as expected.

Tips And Considerations

N.A