Revision History

This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table:

Date	Module	Feature	Notes
23 JUL 2025	Service Request Management	New Smart Actions are available in the Action Bar in the Redwood Service Center new SR Details Page	Updated document. Revised feature information.
04 JUL 2025	Service Request Management	Allow retries for the notification dispatcher	Updated document. Revised feature information.
06 JUN 2025			Created initial document.

The table includes a chronological listing of document changes.