Extend Audit Default Date Range to 90 Days with 1-Year Maximum Option in the Redwood Service Center

In the Redwood Service Center UI, when you access the audit log for a service request—either by clicking the View Audit Log link or using the Show Audit Log command—the default date range was previously set to 30 days. This default has now been extended to 90 days, with the option to select a date range of up to one year.

Default Date Range Extended to 90 Days for Show Audit Log

Date Range Extended to 1 Year Maximum for Show Audit Log

You can see more audit log data for a given service request.

Steps to Enable

You don't need to do anything to enable this feature.

Access Requirements

Customer Service Representative