Enhance the Product Selection for a Service Request in the Redwood Service Center

When selecting a product in a service request, the product picker now displays the parent product in parenthesis, helping users identify and choose the correct product when multiple child products share the same name.

Enhanced Product Picker Showing Parent Product While Searching in Redwood Service Center

This can help users locate which products belong to parent products for better identification.

Steps to Enable

You don't need to do anything to enable this feature.

Access Requirements

Customer Service Representative