Weekly Energy Updates for Business Customer Engagement

Business Customer Engagement Weekly Energy Updates are email reports sent to business customers every week to inform them of their energy usage patterns, trends, and projected energy costs. With these emails, business customers can better understand how their actions correspond to their utility bills, get a preview of their bills, and get helpful insights on how to adjust their energy usage.

Business Customer Enagagement Weekly Energy Update v3 Email

Key features include:

  • Weekly Comparison: Provides a week-over-week comparison of a customer's electricity or gas use.
  • Cost Tracker: Helps customers save more energy by showing them how their energy costs are tracking across the month.
  • Bill Forecast: Informs customers how much their bill is projected to be by the end of the billing period.
  • Day by Day Breakdown: Shows customers how much energy they spent each day of the previous week.
  • Personalized Tips: Provides customers with energy efficiency advice on how to reduce their energy use and bills based upon how the business uses energy.

Business Customer Engagement Weekly Energy Updates help business customers understand how their actions correspond to their utility bills, and what they can do to adjust their energy usage to save money and reduce their consumption. 

Steps to Enable

Setup Required. Additional configuration is required to enable this feature. Contact your Service Delivery Manager to coordinate configuration of the module.

  1. Log in to Inside Opower (https://inside.opower.com). This is your portal for questions and information related to your program.
  2. Go to the Community tab and contact the Service Delivery Manager using the information provided.

Tips And Considerations

This feature is available to utilities who have purchased Oracle Utilities Opower Business Customer Engagement Cloud Service, Proactive Alerts.

Key Resources