One of your ideas has been delivered from your suggestion.Oracle Utilities Notification Hub - Improved Security and Performance

The security and performance improvements to Notification Hub integration enable you to:

  • Obtain outage-related notifications from Oracle Utilities Network Management System with integration flows using REST service calls.
  • Configure Oracle Utilities Network Management System to use Basic Authentication or OAuth to access the Oracle Integration Cloud Service integration.
  • Obtain account communication preferences from Oracle Utilities Customer Cloud Service with an integration flow that provides both channel preference information and opt-in consent for each account message. This results in performance and stability improvements, while providing the latest customer information prior to dispatching outbound outage notifications.

This provides standardized processing of message payloads via REST services and improved security, stability, and performance .

Steps to Enable

To enable this feature, refer to the Oracle Utilities Notifications Hub Configuration Guide for more information.

Tips And Considerations

The Account Notification Preference flow from Oracle Utilities Customer Cloud Service to Oracle Utilities Network Management System has been deprecated.