Feeder and Transformer Details Available

You can now view transformer and feeder information in the Premise and Service Details section of Account 360. This information, sourced directly from your Oracle Utilities customer information system, helps users better understand the utility infrastructure connected to the customers premise, enabling more informed troubleshooting and engagement. 

Giving Key Account Managers deeper visibility into the premise infrastructure helps them create informed customer interactions and improve service diagnosis. 

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources