Disable App Screen Recording or Taking Screenshots of the App

Configure CX Sales Mobile so that users can't record the CX Sales Mobile app pages, or take screenshots of the pages in the app. This helps prevent data from being copied and viewed outside of the app, making the data secure.

Here's how you can disable screen recording and screenshot capture using Application Composer:

Note: This feature is available for Android devices only at present.

1. In a publishable sandbox, navigate to Application Composer > Mobile Application Setup > CX Sales Mobile Composer > Settings.
2. Expand the Security Settings header.
3. Click the Disable Screen Capture toggle to prevent your users recording the CX Sales Mobile pages and prevent them from taking screenshots of the pages.
4. In the header, click Save.
5. Test your update by following the steps in the Test Your Configurations topic.
6. Publish the Sandbox.