2Test Your Configurations or Extensions

Always test your configurations or extensions before distributing them to your users' mobile devices.

Here's some guidelines:

  1. After making changes to the app, keep the Oracle Sales application open and make sure that the sandbox where you made the changes is active in the application.
  2. Open CX Sales Mobile on your mobile device and sign in as the same user that you used to make your configurations or extensions.

    If you've already signed in to CX Sales Mobile, you need to force close the app and open it again. This is because the app picks up the latest updates in the sandbox when you restart the app, or when you sign in.

  3. After you've restarted the app and signed in, your configurations or extensions are ready to view. The sandbox where you made your configurations or extensions is linked to your user details. The changes are automatically downloaded when you restart the app.

    You can double-check that you're in the correct sandbox by tapping Settings > System in the CX Sales Mobile menu and checking the Sandbox Name and the Last Download Time.

  4. Check your configurations or extensions. If you've more than one pod and you want to check your changes in another pod, then you need to connect to the other pod by changing the host URL like this:
    1. Navigate to Settings in the CX Sales Mobile app.
    2. Tap Reset Application.
    3. Enter the host URL of the relevant pod. To find the host URL, see the Prepare section of the Get Started with Your Mobile Implementation topic.
  5. If you make more updates in the sandbox, you need to force-close the app and sign in again to see the updates.
  6. When you're happy with your changes, publish the sandbox to distribute the configurations to your users.