1. How do I implement and configure Oracle CX Sales Mobile?
  2. Test Your Configurations

Test Your Configurations

After you configure the Oracle CX Sales Mobile using Application Composer, you should test your configurations before distributing them to your user's mobile devices.

Here's how:

  1. After making your configurations, keep the Oracle CX Sales application open and make sure that the sandbox where you made the changes is active in the application.

  2. Open CX Sales Mobile on your mobile device and sign in as the same user that you used to make your configurations. If you have already signed in to CX Sales Mobile, you need to force close the app and open it again. This is because the app picks up the latest updates in the sandbox when you restart the app, or when you sign in.

  3. Once you have restarted the app and signed in, your configurations are ready to view. The sandbox where you made your configurations is linked to your user details, and the configurations are automatically downloaded when you restart the app. However, you can double-check that you're in the correct sandbox by tapping Settings > System in the CX Sales Mobile menu and checking the Sandbox Name and the Last Download Time.

  4. Check your configurations. If you have more than one pod and you want to check your configurations in another pod, then you need to connect to the other pod by changing the host URL. Navigate to Settings in the CX Sales Mobile app, tap Reset Application, and enter the host URL of the relevant pod. For details about finding your host URL, see the Prepare section of the Get Started with Your Mobile Implementation topic.

  5. If you make further updates in the sandbox, you need to force close the app, and sign in again to see the updates.

  6. When you're happy with your configurations, publish the sandbox to distribute the configurations to your users.