Use simple or advanced filters on dynamic choice list fields, so that the
corresponding object picker displays a filtered set of records. When users use the object
picker, they see the records that meet the filter criteria, so that they choose from the
correct set of records.
Here's how to add a filter to dynamic choice list fields
that appear in your Edit page layouts:
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In a publishable sandbox, navigate to
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In the Application Features pane, click the relevant
object or child object.
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In the object's Views pane, click the
Edit page layout.
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In the Layouts pane, select an existing page layout, or
create a new one by clicking the Click to Clone
icon.
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In your page layout, add your dynamic choice list field. If the dynamic choice
list field is already in the layout, remove it and add it to the page layout
again.
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Hover over the dynamic choice list field and click the pencil icon to view the
options.
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Configure the following dynamic choice list settings:
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Click Ok.
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In the header, click Save.
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Test your updates by following the steps in the Test Your Configurations
topic. Make sure that you force close the CX Sales Mobile app, before opening
the app again, and verifying that the dynamic choice list filters are being used
correctly.
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Publish the sandbox to make the updates available to all users.