Categories REST Endpoints

Sort by

Task Path Method

Categories

The categories resource is used to view, create, update, and delete service object categories. Categories enables grouping service objects to enable easy identification and downstream reporting. For example, service requests can be categorized based on the type of service requested, such as the need for general information or help with installation, or the area in which support is required, such as billing or order tracking. Similarly, knowledge articles can be categorized based on the article's subject area, such as installation or order status.

Create a category

Method: post

Path: /crmRestApi/resources/11.13.18.05/categories

Delete a category

Method: delete

Path: /crmRestApi/resources/11.13.18.05/categories/{CategoryId}

Get a category

Method: get

Path: /crmRestApi/resources/11.13.18.05/categories/{CategoryId}

Get all categories

Method: get

Path: /crmRestApi/resources/11.13.18.05/categories

Update a category

Method: patch

Path: /crmRestApi/resources/11.13.18.05/categories/{CategoryId}