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Get all categories

get

/crmRestApi/resources/11.13.18.05/categories

Request

Query Parameters

• expand: string
  When this parameter is provided, the specified children are included in the resource payload (instead of just a link). The value of this query parameter is "all" or "". More than one child can be specified using comma as a separator. Example: ?expand=Employees,Localizations. Nested children can also be provided following the format "Child.NestedChild" (Example: ?expand=Employees.Managers). If a nested child is provided (Example: Employees.Managers), the missing children will be processed implicitly. For example, "?expand=Employees.Managers" is the same as "?expand=Employees,Employees.Managers" (which will expand Employees and Managers).
• fields: string
  This parameter filters the resource fields. Only the specified fields are returned, which means that if no fields are specified, no fields are returned (useful to get only the links). If an indirect child resource is provided (Example: Employees.Managers), the missing children will be processed implicitly. For example, "?fields=Employees.Managers:Empname" is the same as "?fields=;Employees:;Employees.Managers:Empname" (which will only return the "Empname" field for Managers). the value of this query parameter is a list of resource fields. The attribute can be a direct (Example: Employees) or indirect (Example: Employees.Managers) child. It cannot be combined with expand query parameter. If both are provided, only fields will be considered.
  
  Format: ?fields=Attribute1,Attribute2
  
  Format for fields in child resource: ?fields=Accessor1:Attribute1,Attribute2
• finder: string
  Used as a predefined finder to search the collection.
  
  Format: ?finder=<finderName>;<variableName>=<variableValue>,<variableName2>=<variableValue2>
  
  The following are the available finder names and corresponding finder variables:
  
  

  • CategoryEnabledFinder: Finds all enabled or disabled categories.
    Finder Variables:
    • EnabledFlag; string; Indicates whether a category is enabled.
  • PrimaryKey: Finds a category by category number.
    Finder Variables:
    • CategoryId; integer; The unique identifier of the category.
  • SrCategoryVOAltKey: Finds a category by name.
    Finder Variables:
    • BUOrgId; integer; The unique identifier of the business unit.
    • CategoryShortName; string; The short name of the category.
    • StripeCd; string; The application stripe of the category.
• limit: integer
  This parameter restricts the number of resources returned inside the resource collection. If the limit exceeds the resource count then the framework will only return the available resources.
• links: string
  This parameter can be used to show only certain links while accessing a singular resource or a resource collection. The parameter value format is a comma-separated list of : <link_relation>
  
  Example:
  self,canonical
  
• offset: integer
  Used to define the starting position of the resource collection. If offset exceeds the resource count then no resources are returned. Default value is 0.
• onlyData: boolean
  The resource item payload will be filtered in order to contain only data (no links section, for example).
• orderBy: string
  This parameter orders a resource collection based on the specified fields. The parameter value is a comma-separated string of attribute names, each optionally followed by a colon and "asc" or "desc". Specify "asc" for ascending and "desc" for descending. The default value is "asc". For example, ?orderBy=field1:asc,field2:desc
• q: string
  This query parameter defines the where clause. The resource collection will be queried using the provided expressions. The value of this query parameter is one or more expressions. Example: ?q=Deptno>=10 and <= 30;Loc!=NY
  
  Format: ?q=expression1;expression2
  
  You can use these queryable attributes to filter this collection resource using the q query parameter:
  

  • BUOrgId; integer; The unique identifier of the business unit associated with the category.
  • BusinessUnitName; string; The name of the business unit associated with the category.
  • CSSFlag; boolean; Indicates if the category is visible in the customer self-service portal.
  • CategoryCode; string; The public unique identifier of the category.
  • CategoryDescription; string; The description of the category.
  • CategoryId; integer; The unique identifier of the category.
  • CategoryIdHierarchy; string; The hierarchy of the category identifiers in string format. For example: 132787 > 567754.
  • CategoryName; string; The name of the category.
  • CategoryShortName; string; The short name of the category. This value is auto-generated from CategoryName. However, you can edit the name to make it a unique value, if required.
  • CreatedBy; string; The user who created the category.
  • CreationDate; string; The date and time when the category was created.
  • Depth; integer; The depth at which the service category occurs in the category hierarchy.
  • EnabledFlag; boolean; Indicates whether the category is enabled. If enabled, the value is Y, else the value is N.
  • Hierarchy; string; The hierarchy of the category in a string format. For example Roaming > Technical Issue.
  • LastUpdateDate; string; The date and time when the category was last updated.
  • LastUpdatedBy; string; The user who last updated the category.
  • LeafNodeFlag; boolean; Indicates whether the current category has any children.
  • ParentCategoryId; integer; The unique identifier of the parent category. The value is NULL, if the category is the root category.
  • RootCategoryCode; string; Root Category Code
  • StripeCd; string; The code indicating the application stripe of the service request category. A list of accepted values is defined in the lookup ORA_SVC_STRIPE_CD.
• totalResults: boolean
  The resource collection representation will include the "estimated row count" when "?totalResults=true", otherwise the count is not included. The default value is "false".

Header Parameters

• Metadata-Context: string
  If the REST API supports runtime customizations, the shape of the service may change during runtime. The REST client may isolate itself from these changes or choose to interact with the latest version of the API by specifying this header. For example: Metadata-Context:sandbox="TrackEmployeeFeature".
• REST-Framework-Version: string
  The protocol version between a REST client and service. If the client does not specify this header in the request the server will pick a default version for the API.

There's no request body for this operation.

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Response

Supported Media Types

• application/json

Default Response

The following table describes the default response for this task.

Headers

• Metadata-Context:
  If the REST API supports runtime customizations, the shape of the service may change during runtime. The REST client may isolate itself from these changes or choose to interact with the latest version of the API by specifying this header. For example: Metadata-Context:sandbox="TrackEmployeeFeature".
• REST-Framework-Version:
  The protocol version between a REST client and service. If the client does not specify this header in the request the server will pick a default version for the API.

Body ()

Root Schema : categories

Type: object

Show Source

• count(required): integer
  The number of resource instances returned in the current range.
• hasMore(required): boolean
  Indicates whether more resources are available on the server than the subset returned in the response. If the value is true, then there are more resources to retrieve from the server. The default value is false.
• items: array Items
  Title: Items

  The items in the collection.
• limit(required): integer
  The actual paging size used by the server.
• links(required): array Links
  Title: Links

  The link relations associated with the resource instance.
• offset(required): integer
  The offset value used in the current page.
• totalResults: integer
  The estimated row count when "?totalResults=true", otherwise the count is not included.

{
    "required":[
        "count",
        "hasMore",
        "limit",
        "links",
        "offset"
    ],
    "type":"object",
    "properties":{
        "count":{
            "type":"integer",
            "description":"The number of resource instances returned in the current range."
        },
        "hasMore":{
            "type":"boolean",
            "description":"Indicates whether more resources are available on the server than the subset returned in the response. If the value is true, then there are more resources to retrieve from the server. The default value is false."
        },
        "items":{
            "title":"Items",
            "type":"array",
            "description":"The items in the collection.",
            "items":{
                "$ref":"#/components/schemas/categories-item-response"
            }
        },
        "limit":{
            "type":"integer",
            "description":"The actual paging size used by the server."
        },
        "links":{
            "title":"Links",
            "type":"array",
            "description":"The link relations associated with the resource instance.",
            "items":{
                "$ref":"#/components/schemas/link"
            }
        },
        "offset":{
            "type":"integer",
            "description":"The offset value used in the current page."
        },
        "totalResults":{
            "type":"integer",
            "description":"The estimated row count when \"?totalResults=true\", otherwise the count is not included."
        }
    },
    "x-hints":{
        "usage":"BusinessObject",
        "group":"OEC"
    }
}

Nested Schema : Items

Type: array

Title: Items

The items in the collection.

Show Source

• Array of: object categories-item-response

{
    "title":"Items",
    "type":"array",
    "description":"The items in the collection.",
    "items":{
        "$ref":"#/components/schemas/categories-item-response"
    }
}

Nested Schema : Links

Type: array

Title: Links

The link relations associated with the resource instance.

Show Source

• Array of: object link

{
    "title":"Links",
    "type":"array",
    "description":"The link relations associated with the resource instance.",
    "items":{
        "$ref":"#/components/schemas/link"
    }
}

Nested Schema : categories-item-response

Type: object

Show Source

• BUOrgId: integer (int64)
  Title: Business Unit

  The unique identifier of the business unit associated with the category.
• BusinessUnitName: string
  Title: Business Unit Name

  Maximum Length: 255

  The name of the business unit associated with the category.
• CategoryCode: string
  Title: Category Code

  Maximum Length: 290

  The public unique identifier of the category.
• CategoryDescription: string
  Title: Category Description

  Maximum Length: 1000

  The description of the category.
• CategoryId: integer (int64)
  Title: Category

  Read Only: true

  The unique identifier of the category.
• CategoryIdHierarchy: string
  Title: Category ID Hierarchy

  Read Only: true

  Maximum Length: 4000

  The hierarchy of the category identifiers in string format. For example: 132787 > 567754.
• CategoryName: string
  Title: Category Name

  Maximum Length: 400

  The name of the category.
• CategoryShortName: string
  Title: Category Short Name

  Maximum Length: 240

  The short name of the category. This value is auto-generated from CategoryName. However, you can edit the name to make it a unique value, if required.
• CreatedBy: string
  Title: Created By

  Read Only: true

  Maximum Length: 64

  The user who created the category.
• CreationDate: string (date-time)
  Title: Creation Date

  Read Only: true

  The date and time when the category was created.
• CSSFlag: boolean
  Title: Visible in Customer Self-Service

  Maximum Length: 1

  Default Value: true

  Indicates if the category is visible in the customer self-service portal.
• DeleteFlag: boolean
  Title: Can Delete

  Read Only: true

  Indicates if the category has been deleted. The default value is false.
• Depth: integer (int64)
  Title: Depth

  Read Only: true

  The depth at which the service category occurs in the category hierarchy.
• EnabledFlag: boolean
  Title: Enabled

  Maximum Length: 1

  Default Value: true

  Indicates whether the category is enabled. If enabled, the value is Y, else the value is N.
• Hierarchy: string
  Title: Hierarchy

  Read Only: true

  Maximum Length: 4000

  The hierarchy of the category in a string format. For example Roaming > Technical Issue.
• LastUpdateDate: string (date-time)
  Title: Last Updated Date

  Read Only: true

  The date and time when the category was last updated.
• LastUpdatedBy: string
  Title: Last Updated By

  Read Only: true

  Maximum Length: 64

  The user who last updated the category.
• LastUpdateLogin: string
  Title: Last Update Login

  Read Only: true

  Maximum Length: 32

  The session login associated with the user who last updated the row.
• LeafNodeFlag: boolean
  Title: Leaf Node

  Read Only: true

  Maximum Length: 12

  Indicates whether the current category has any children.
• links: array Links
  Title: Links

  The link relations associated with the resource instance.
• OriginalSystemReference: string
  Title: Original System

  Maximum Length: 255

  The reference to the original system from which the category was imported (if imported).
• ParentCategoryCode: string
  Title: Parent Category Code

  Maximum Length: 290

  The public unique identifier of the parent category.
• ParentCategoryId: integer (int64)
  Title: Parent Category ID

  The unique identifier of the parent category. The value is NULL, if the category is the root category.
• RootCategoryCode: string
  Title: Root Category Code

  Read Only: true

  Maximum Length: 4000

  Root Category Code
• StripeCd: string
  Title: Stripe Code

  Maximum Length: 30

  The code indicating the application stripe of the service request category. A list of accepted values is defined in the lookup ORA_SVC_STRIPE_CD.
• UpdateFlag: boolean
  Title: Can Update

  Read Only: true

  Indicates if the category has been updated. The default value is false.

{
    "type":"object",
    "properties":{
        "BUOrgId":{
            "title":"Business Unit",
            "type":"integer",
            "description":"The unique identifier of the business unit associated with the category.",
            "format":"int64",
            "nullable":false,
            "x-hints":{
                "controlType":"combo_lov",
                "precision":18
            },
            "x-queryable":true
        },
        "BusinessUnitName":{
            "title":"Business Unit Name",
            "maxLength":255,
            "type":"string",
            "description":"The name of the business unit associated with the category.",
            "nullable":true,
            "x-queryable":true
        },
        "CSSFlag":{
            "title":"Visible in Customer Self-Service",
            "maxLength":1,
            "type":"boolean",
            "description":"Indicates if the category is visible in the customer self-service portal.",
            "nullable":false,
            "default":true,
            "x-hints":{
                "controlType":"choice"
            },
            "x-queryable":true
        },
        "CategoryCode":{
            "title":"Category Code",
            "maxLength":290,
            "type":"string",
            "description":"The public unique identifier of the category.",
            "nullable":false,
            "x-hints":{
                "dependencies":[
                    "CategoryName"
                ]
            },
            "x-queryable":true
        },
        "CategoryDescription":{
            "title":"Category Description",
            "maxLength":1000,
            "type":"string",
            "description":"The description of the category.",
            "nullable":true,
            "x-queryable":true
        },
        "CategoryId":{
            "title":"Category",
            "type":"integer",
            "description":"The unique identifier of the category.",
            "format":"int64",
            "nullable":false,
            "readOnly":true,
            "x-hints":{
                "precision":18
            },
            "x-queryable":true
        },
        "CategoryIdHierarchy":{
            "title":"Category ID Hierarchy",
            "maxLength":4000,
            "type":"string",
            "description":"The hierarchy of the category identifiers in string format. For example: 132787 > 567754.",
            "nullable":true,
            "readOnly":true,
            "x-queryable":true
        },
        "CategoryName":{
            "title":"Category Name",
            "maxLength":400,
            "type":"string",
            "description":"The name of the category.",
            "nullable":false,
            "x-queryable":true
        },
        "CategoryShortName":{
            "title":"Category Short Name",
            "maxLength":240,
            "type":"string",
            "description":"The short name of the category. This value is auto-generated from CategoryName. However, you can edit the name to make it a unique value, if required.",
            "nullable":false,
            "x-hints":{
                "dependencies":[
                    "CategoryCode",
                    "CategoryName"
                ]
            },
            "x-queryable":true
        },
        "CreatedBy":{
            "title":"Created By",
            "maxLength":64,
            "type":"string",
            "description":"The user who created the category.",
            "nullable":false,
            "readOnly":true,
            "x-queryable":true
        },
        "CreationDate":{
            "title":"Creation Date",
            "type":"string",
            "description":"The date and time when the category was created.",
            "format":"date-time",
            "nullable":false,
            "readOnly":true,
            "x-queryable":true
        },
        "DeleteFlag":{
            "title":"Can Delete",
            "type":"boolean",
            "description":"Indicates if the category has been deleted. The default value is false.",
            "nullable":true,
            "readOnly":true,
            "x-queryable":false
        },
        "Depth":{
            "title":"Depth",
            "type":"integer",
            "description":"The depth at which the service category occurs in the category hierarchy.",
            "format":"int64",
            "nullable":false,
            "readOnly":true,
            "x-hints":{
                "precision":18
            },
            "x-queryable":true
        },
        "EnabledFlag":{
            "title":"Enabled",
            "maxLength":1,
            "type":"boolean",
            "description":"Indicates whether the category is enabled. If enabled, the value is Y, else the value is N.",
            "nullable":false,
            "default":true,
            "x-hints":{
                "controlType":"choice"
            },
            "x-queryable":true
        },
        "Hierarchy":{
            "title":"Hierarchy",
            "maxLength":4000,
            "type":"string",
            "description":"The hierarchy of the category in a string format. For example Roaming > Technical Issue.",
            "nullable":true,
            "readOnly":true,
            "x-queryable":true
        },
        "LastUpdateDate":{
            "title":"Last Updated Date",
            "type":"string",
            "description":"The date and time when the category was last updated.",
            "format":"date-time",
            "nullable":false,
            "readOnly":true,
            "x-queryable":true
        },
        "LastUpdateLogin":{
            "title":"Last Update Login",
            "maxLength":32,
            "type":"string",
            "description":"The session login associated with the user who last updated the row.",
            "nullable":true,
            "readOnly":true,
            "x-queryable":false
        },
        "LastUpdatedBy":{
            "title":"Last Updated By",
            "maxLength":64,
            "type":"string",
            "description":"The user who last updated the category.",
            "nullable":false,
            "readOnly":true,
            "x-queryable":true
        },
        "LeafNodeFlag":{
            "title":"Leaf Node",
            "maxLength":12,
            "type":"boolean",
            "description":"Indicates whether the current category has any children.",
            "nullable":true,
            "readOnly":true,
            "x-queryable":true
        },
        "OriginalSystemReference":{
            "title":"Original System",
            "maxLength":255,
            "type":"string",
            "description":"The reference to the original system from which the category was imported (if imported).",
            "nullable":true,
            "x-queryable":false,
            "x-hints":{
                "dependencies":[
                    "CategoryId"
                ]
            }
        },
        "ParentCategoryCode":{
            "title":"Parent Category Code",
            "maxLength":290,
            "type":"string",
            "description":"The public unique identifier of the parent category.",
            "nullable":true,
            "x-queryable":false
        },
        "ParentCategoryId":{
            "title":"Parent Category ID",
            "type":"integer",
            "description":"The unique identifier of the parent category. The value is NULL, if the category is the root category.",
            "format":"int64",
            "nullable":true,
            "x-hints":{
                "precision":18
            },
            "x-queryable":true
        },
        "RootCategoryCode":{
            "title":"Root Category Code",
            "maxLength":4000,
            "type":"string",
            "description":"Root Category Code",
            "nullable":true,
            "readOnly":true,
            "x-queryable":true
        },
        "StripeCd":{
            "title":"Stripe Code",
            "maxLength":30,
            "type":"string",
            "description":"The code indicating the application stripe of the service request category. A list of accepted values is defined in the lookup ORA_SVC_STRIPE_CD.",
            "nullable":false,
            "x-hints":{
                "controlType":"choice"
            },
            "x-queryable":true
        },
        "UpdateFlag":{
            "title":"Can Update",
            "type":"boolean",
            "description":"Indicates if the category has been updated. The default value is false.",
            "nullable":true,
            "readOnly":true,
            "x-queryable":false
        },
        "links":{
            "title":"Links",
            "type":"array",
            "description":"The link relations associated with the resource instance.",
            "items":{
                "$ref":"#/components/schemas/link"
            }
        }
    }
}

Nested Schema : Links

Type: array

Title: Links

The link relations associated with the resource instance.

Show Source

• Array of: object link

{
    "title":"Links",
    "type":"array",
    "description":"The link relations associated with the resource instance.",
    "items":{
        "$ref":"#/components/schemas/link"
    }
}

Nested Schema : link

Type: object

Show Source

• href: string
  Title: hyperlink reference

  The URI to the related resource.
• kind: string
  Title: kind

  Allowed Values: [ "collection", "item", "describe", "other" ]

  The kind of the related resource.
• name: string
  Title: name

  The name of the link to the related resource.
• properties: object properties
• rel: string
  Title: relation

  Allowed Values: [ "self", "lov", "parent", "canonical", "child", "enclosure", "action", "custom" ]

  The name of the relation to the resource instance. Example: self.

{
    "type":"object",
    "properties":{
        "kind":{
            "title":"kind",
            "type":"string",
            "description":"The kind of the related resource.",
            "enum":[
                "collection",
                "item",
                "describe",
                "other"
            ]
        },
        "rel":{
            "title":"relation",
            "type":"string",
            "description":"The name of the relation to the resource instance.  Example: self.",
            "enum":[
                "self",
                "lov",
                "parent",
                "canonical",
                "child",
                "enclosure",
                "action",
                "custom"
            ]
        },
        "name":{
            "title":"name",
            "type":"string",
            "description":"The name of the link to the related resource."
        },
        "href":{
            "title":"hyperlink reference",
            "type":"string",
            "description":"The URI to the related resource."
        },
        "properties":{
            "type":"object",
            "properties":{
                "changeIndicator":{
                    "type":"string",
                    "description":"Change indicator or the ETag value of the resource instance."
                }
            }
        }
    }
}

Nested Schema : properties

Type: object

Show Source

• changeIndicator: string
  Change indicator or the ETag value of the resource instance.

{
    "type":"object",
    "properties":{
        "changeIndicator":{
            "type":"string",
            "description":"Change indicator or the ETag value of the resource instance."
        }
    }
}

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Examples

The following example shows how to get all categories by submitting a GET request on the REST resource.

cURL Command

curl -u <username:password> \
 -X GET https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/categories  \
 -H 'Content-Type: application/vnd.oracle.adf.resourceitem+json'  | json_pp

Example of Response Header

The following shows an example of the response header.

HTTP/1.1 200 OK
Date: Fri, 12 Aug 2016 10:02:50 GMT
Server: Oracle-HTTP-Server-11g
Content-Type: application/vnd.oracle.adf.resourceitem+json
Content-Language: en

Example of Response Body

The following example shows the contents of the response body in JSON format.

{
    "items": [
        {
            "CategoryId": 300100558464163,
            "ParentCategoryId": 300100558461305,
            "CategoryName": "Adult",
            "CategoryShortName": "ADULT",
            "CategoryCode": "ADULT-ORA_SVC_CRM-204",
            "ParentCategoryCode": "WELFARE-ORA_SVC_CRM-204",
            "EnabledFlag": true,
            "CreatedBy": "chris.warner",
            "CreationDate": "2022-06-07T14:05:29.149+00:00",
            "LastUpdatedBy": "chris.warner",
            "LastUpdateDate": "2022-06-07T14:05:35.738+00:00",
            "LastUpdateLogin": "E0D2B795AEE9A918E0531C5CF00A3D9B",
            "OriginalSystemReference": "300100558464163",
            "StripeCd": "ORA_SVC_CRM",
            "CSSFlag": true,
            "UpdateFlag": true,
            "DeleteFlag": true,
            "BUOrgId": 204,
            "BusinessUnitName": "Vision Operations",
            "Depth": 2,
            "Hierarchy": "Cases > Welfare > Adult",
            "LeafNodeFlag": true,
            "CategoryIdHierarchy": "300100543373684 > 300100558461305 > 300100558464163",
            "links": [
                {
                    "rel": "self",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/categories/300100558464163",
                    "name": "categories",
                    "kind": "item",
                    "properties": {
                        "changeIndicator": "ACED0005737200136A6176612E7574696C2E41727261794C6973747881D21D99C7619D03000149000473697A65787000000001770400000001737200116A6176612E6C616E672E496E746567657212E2A0A4F781873802000149000576616C7565787200106A6176612E6C616E672E4E756D62657286AC951D0B94E08B02000078700000000178"
                    }
                },
                {
                    "rel": "canonical",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/categories/300100558464163",
                    "name": "categories",
                    "kind": "item"
                },
                {
                    "rel": "lov",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/categories/300100558464163/lov/BusinessUnitLOV",
                    "name": "BusinessUnitLOV",
                    "kind": "collection"
                },
                {
                    "rel": "lov",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/categories/300100558464163/lov/StripeCdLOV",
                    "name": "StripeCdLOV",
                    "kind": "collection"
                },
                {
                    "rel": "lov",
                    "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/categories/300100558464163/lov/YesNoLookupPVO",
                    "name": "YesNoLookupPVO",
                    "kind": "collection"
                }
            ]
        },
        {
            "CategoryId": 300100168564411,
            "ParentCategoryId": 300100168564407,
            "CategoryName": "AgentUXChildCategory1",
            "CategoryShortName": "AGENTUXCHILDCATEGORY1",
            "CategoryCode": "AGENTUXCHILDCATEGORY1-ORA_SVC_CRM-204",
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