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Chat Interactions REST Endpoints

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Chat Interactions

The chat interactions resource is used to view the list of end user's interactions of type chat. The resource can be accessed by the DCS authenticated users assigned to the ORA_SVC_CUSTOMER_SELF_SERVICE_USER_ABSTRACT role.

Create a chat interaction - Not supported

Method: post

Path: /crmRestApi/resources/11.13.18.05/chatInteractions

Delete a chat interaction - Not supported

Method: delete

Path: /crmRestApi/resources/11.13.18.05/chatInteractions/{InteractionId}

Get a chat interaction

Method: get

Path: /crmRestApi/resources/11.13.18.05/chatInteractions/{InteractionId}

Get all chat interactions

Method: get

Path: /crmRestApi/resources/11.13.18.05/chatInteractions

Update a chat interaction - Not supported

Method: patch

Path: /crmRestApi/resources/11.13.18.05/chatInteractions/{InteractionId}