1. REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience
  2. Tasks
  3. Inbound Messages
  4. Inbound Message Parts

Inbound Messages REST Endpoints

Inbound Messages/Inbound Message Parts/Inbound Messages
The inbound messages resource is used to create, process, view, update, and replace a list of inbound messages received from customers, that need a response. For example, a message indicating that a customer's mobile camera is not functional.
checkOutboundStatus
Method: post
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}/child/InboundMsgParts/{InboundMsgPartId}/child/InboundMessages/action/checkOutboundStatus
Create
Method: post
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}/child/InboundMsgParts/{InboundMsgPartId}/child/InboundMessages
Delete
Method: delete
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}/child/InboundMsgParts/{InboundMsgPartId}/child/InboundMessages/{inboundMessages_InboundMsgParts_InboundMessages_Id}
fetchOutboundEmailAppConfig
Method: post
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}/child/InboundMsgParts/{InboundMsgPartId}/child/InboundMessages/action/fetchOutboundEmailAppConfig
Get
Method: get
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}/child/InboundMsgParts/{InboundMsgPartId}/child/InboundMessages/{inboundMessages_InboundMsgParts_InboundMessages_Id}
Get all
Method: get
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}/child/InboundMsgParts/{InboundMsgPartId}/child/InboundMessages
processInboundMessageList
Method: post
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}/child/InboundMsgParts/{InboundMsgPartId}/child/InboundMessages/action/processInboundMessageList
saveOutboundEmailAppConfig
Method: post
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}/child/InboundMsgParts/{InboundMsgPartId}/child/InboundMessages/action/saveOutboundEmailAppConfig
searchEmailMessageStatuses
Method: post
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}/child/InboundMsgParts/{InboundMsgPartId}/child/InboundMessages/action/searchEmailMessageStatuses
startFullValidation
Method: post
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}/child/InboundMsgParts/{InboundMsgPartId}/child/InboundMessages/action/startFullValidation
Update
Method: patch
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}/child/InboundMsgParts/{InboundMsgPartId}/child/InboundMessages/{inboundMessages_InboundMsgParts_InboundMessages_Id}
validateAndSetupEmailChannel
Method: post
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}/child/InboundMsgParts/{InboundMsgPartId}/child/InboundMessages/action/validateAndSetupEmailChannel