• Subcategories:
• Attachments
• Inbound Message Parts
• Large Object (LOB) Attributes - Body

Inbound Messages REST Endpoints

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Task Path Method

Inbound Messages

The inbound messages resource is used to create, process, view, update, and replace a list of inbound messages received from customers, that need a response. For example, a message indicating that a customer's mobile camera is not functional.

Delete an inbound message

Method: delete

Path: /crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}

Get all inbound messages

Method: get

Path: /crmRestApi/resources/11.13.18.05/inboundMessages

Get an inbound message

Method: get

Path: /crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}

Process an unprocessed inbound message

Method: post

Path: /crmRestApi/resources/11.13.18.05/inboundMessages

Process inbound messages

Method: post

Path: /crmRestApi/resources/11.13.18.05/inboundMessages/action/processInboundMessageList

Update an inbound message

Method: patch

Path: /crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}