REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience

Inbound Messages REST Endpoints

Inbound Messages

The inbound messages resource is used to create, process, view, update, and replace a list of inbound messages received from customers, that need a response. For example, a message indicating that a customer's mobile camera is not functional.

Check outbound email status: Method: post
Path: /crmRestApi/resources/11.13.18.05/inboundMessages
Check outbound email status.: Method: post
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/action/checkOutboundStatus
Delete an inbound message: Method: delete
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}
Get all inbound messages: Method: get
Path: /crmRestApi/resources/11.13.18.05/inboundMessages
Get an external email application configuration: Method: post
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/action/fetchOutboundEmailAppConfig
Get an inbound message: Method: get
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}
Process inbound messages: Method: post
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/action/processInboundMessageList
saveOutboundEmailAppConfig: Method: post
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/action/saveOutboundEmailAppConfig
Search email message statuses: Method: post
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/action/searchEmailMessageStatuses
Start full validation: Method: post
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/action/startFullValidation
Update an inbound message: Method: patch
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}
Validate and set up email channels: Method: post
Path: /crmRestApi/resources/11.13.18.05/inboundMessages/action/validateAndSetupEmailChannel