Update an inbound message

patch

/crmRestApi/resources/11.13.18.05/inboundMessages/{InboundMessageId}

Request

Path Parameters
Header Parameters
  • If the REST API supports runtime customizations, the shape of the service may change during runtime. The REST client may isolate itself from these changes or choose to interact with the latest version of the API by specifying this header. For example: Metadata-Context:sandbox="TrackEmployeeFeature".
  • The protocol version between a REST client and service. If the client does not specify this header in the request the server will pick a default version for the API.
Supported Media Types
Request Body - application/json ()
Root Schema : schema
Type: object
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Nested Schema : Attachments
Type: array
Title: Attachments
The attachments resource is used to create, view, update, and delete the list of files sent as attachments with the inbound messages. For example, a document with a screenshot of an error message.
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Nested Schema : Inbound Message Parts
Type: array
Title: Inbound Message Parts
The inbound message parts resource is used to create, view, update, and delete the list of components of an inbound message, such as From, To, CC, and Importance.
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Nested Schema : schema
Type: object
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Nested Schema : inboundMessages-InboundMsgParts-item-patch-request
Type: object
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Response

Supported Media Types

Default Response

The following table describes the default response for this task.
Headers
  • If the REST API supports runtime customizations, the shape of the service may change during runtime. The REST client may isolate itself from these changes or choose to interact with the latest version of the API by specifying this header. For example: Metadata-Context:sandbox="TrackEmployeeFeature".
  • The protocol version between a REST client and service. If the client does not specify this header in the request the server will pick a default version for the API.
Body ()
Root Schema : inboundMessages-item-response
Type: object
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Nested Schema : Attachments
Type: array
Title: Attachments
The attachments resource is used to create, view, update, and delete the list of files sent as attachments with the inbound messages. For example, a document with a screenshot of an error message.
Show Source
Nested Schema : Inbound Message Parts
Type: array
Title: Inbound Message Parts
The inbound message parts resource is used to create, view, update, and delete the list of components of an inbound message, such as From, To, CC, and Importance.
Show Source
Nested Schema : inboundMessages-Attachments-item-response
Type: object
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Nested Schema : inboundMessages-InboundMsgParts-item-response
Type: object
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Examples

Use PATCH with the following URI syntax to update an inbound message:

Example of Request URI

The following shows an example of the request URL.

https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/inboundMessages/300100095233080

Example of Request Header

The following shows an example of the request header.

PATCH /crmRestApi/resources/11.13.18.05/inboundMessages/300100095233080 HTTP/1.1
HOST: servername.fa.us2.oraclecloud.com
authorization: Basic U0FMRVNfQURNSU46V2VsY29tZTE=
content-type: application/vnd.oracle.adf.resourceitem+json

Example of Request Body

The following shows an example of the request body in JSON format.

Content type:
{
  "Subject" : "Testing REST API __ UPDATED",
  "ContentTypeCd" : "ORA_SVC_TEXT_HTML",
  "StatusCd" : "ORA_SVC_RECEIVED"
}

Example of Response Header

The following shows an example of the response header.

HTTP/1.1 200: OK
Date: Mon, 18 Jan 2017 09:20:04 GMT
Server: Oracle-HTTP-Server-11g
Content-Type: application/vnd.oracle.adf.resourceitem+json
Content-Language: en

Example of Response Body

The following shows an example of the response body in JSON format.

Content type:
{
"InboundMessageId": 300100095233080,
"Sender": "abc@oracle.com",
"FusionRecipient": "incoming@servername.fa.us2.oraclecloud.com",
"Subject": " Testing REST API __ UPDATED",
"ContentTypeCd": "ORA_SVC_TEXT_HTML",
"StatusCd": " ORA_SVC_RECEIVED",
"ReceivedChannelCd": "ORA_SVC_EMAIL",
"AcknowledgedDate": "2016-05-24T01:47:47-07:00",
"CreationDate": "2017-01-18T01:04:38-08:00",
"CreatedBy": "SALES_ADMIN",
"LastUpdateDate": "2017-01-18T01:04:38-08:00",
"LastUpdatedBy": "SALES_ADMIN",
"ChannelId": 2,
"ObjectId": 300100095233089,
"ObjectTypeCd": "SVC_SERVICE_REQUESTS",
"BatchId": 300100095233079,
"RetryCount": 0,
"StripeCode": "ORA_SVC_CRM",
"links": [
  {
"rel": "self",
"href": "http://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/inboundMessages/300100095233080",
"name": "inboundMessages",
"kind": "item",
"properties": {
"changeIndicator": "ACED0005737200136A6176612E7574696C2E41727261794C6973747881D21D99C7619D03000149000473697A65787000000001770400000001737200116A6176612E6C616E672E496E746567657212E2A0A4F781873802000149000576616C7565787200106A6176612E6C616E672E4E756D62657286AC951D0B94E08B020000787200106A6176612E6C616E672E4F626A656374000000000000000000000078700000000178"
}
},
  {
"rel": "canonical",
"href": "http://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/inboundMessages/300100095233080",
"name": "inboundMessages",
"kind": "item"
},
  {
"rel": "child",
"href": "http://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/inboundMessages/300100095233080/child/InboundMsgParts",
"name": "InboundMsgParts",
"kind": "collection"
},
  {
"rel": "child",
"href": "http://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/inboundMessages/300100095233080/child/Attachments",
"name": "Attachments",
"kind": "collection"
},
  {
"rel": "enclosure",
"href": "http://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/inboundMessages/300100095233080/enclosure/Body",
"name": "Body",
"kind": "other"
},
  {
"rel": "enclosure",
"href": "http://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/inboundMessages/300100095233080/enclosure/PlainTextBody",
"name": "PlainTextBody",
"kind": "other"
}
],
}
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