Service AI Agent Metrics (Spectra) REST Endpoints

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Service AI Agent Metrics (Spectra)

The service AI agent metric contains information about invocation of AI agents and the subsequent interaction of humans with AI's recommendations.

Create a service AI agent metric

Method: post

Path: /api/boss/data/objects/ora/cxServiceCore/common/v1/serviceAIAgentMetrics

Get a service AI agent metric

Method: get

Path: /api/boss/data/objects/ora/cxServiceCore/common/v1/serviceAIAgentMetrics/{serviceAIAgentMetrics_id}

Get a service AI agent metric using advanced query

Method: post

Path: /api/boss/data/objects/ora/cxServiceCore/common/v1/serviceAIAgentMetrics/{serviceAIAgentMetrics_id}/$query

Get all service AI agent metric details

Method: get

Path: /api/boss/data/objects/ora/cxServiceCore/common/v1/serviceAIAgentMetrics/$views/serviceAIAgentMetricDetails

Get all service AI agent metric details using advanced query

Method: post

Path: /api/boss/data/objects/ora/cxServiceCore/common/v1/serviceAIAgentMetrics/$views/serviceAIAgentMetricDetails/$query

Get all service AI agent metrics

Method: get

Path: /api/boss/data/objects/ora/cxServiceCore/common/v1/serviceAIAgentMetrics

Get all service AI agent metrics using advanced query

Method: post

Path: /api/boss/data/objects/ora/cxServiceCore/common/v1/serviceAIAgentMetrics/$query

Update a service AI agent metric

Method: patch

Path: /api/boss/data/objects/ora/cxServiceCore/common/v1/serviceAIAgentMetrics/{serviceAIAgentMetrics_id}