Resources REST Endpoints

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Task Path Method

Service Requests/Resources

Resources is used to view, create, update, and delete resource members. Resource members are a list of employees or partners, such as service representatives, service managers, or product managers, who can take ownership of items, such as service or knowledge authoring requests, in a queue.

Create a resource member

Method: post

Path: /crmRestApi/resources/11.13.18.05/serviceRequests/{SrNumber}/child/resourceMembers

Delete a resource member

Method: delete

Path: /crmRestApi/resources/11.13.18.05/serviceRequests/{SrNumber}/child/resourceMembers/{MemberId}

Get a resource member

Method: get

Path: /crmRestApi/resources/11.13.18.05/serviceRequests/{SrNumber}/child/resourceMembers/{MemberId}

Get all resource members

Method: get

Path: /crmRestApi/resources/11.13.18.05/serviceRequests/{SrNumber}/child/resourceMembers

Update a resource member

Method: patch

Path: /crmRestApi/resources/11.13.18.05/serviceRequests/{SrNumber}/child/resourceMembers/{MemberId}