References REST Endpoints

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Service Requests/Service Requests v1/References

The service request references resource is used to view, create, and delete a reference. It's a list of objects linked to the service request. For example, a list of knowledge articles linked to the service request.

Get a reference

Method: get

Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/{serviceRequests_id}/references/{serviceRequests-references_id}

Get a reference using advanced query

Method: post

Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/{serviceRequests_id}/references/{serviceRequests-references_id}/$query

Get all references using advanced query

Method: post

Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/{serviceRequests_id}/references/$query

Get all service request references

Method: get

Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/{serviceRequests_id}/references