REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience

Service Requests v1 REST Endpoints

Service Requests/Service Requests v1

The service requests resource is used to view, create, update, and delete service requests. A service request is a document to track a request from a worker for a service from the time the worker makes the request until the request is resolved.

Get a service request instance: Method: get
Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/{serviceRequests_id}
Get a service request using advanced query: Method: post
Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/{serviceRequests_id}/$query
Get all service details using advanced query: Method: post
Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/$views/serviceRequestDetails/$query
Get all service request instances: Method: get
Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests
Get all service request with contacts using advanced query: Method: post
Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/$views/serviceRequestContacts/$query
Get all service request with messages using advanced query: Method: post
Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/$views/serviceRequestMessages/$query
Get all service request with references using advanced query: Method: post
Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/$views/serviceRequestReferences/$query
Get all service request with resource members using advanced query: Method: post
Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/$views/serviceRequestResources/$query
Get all service requests using advanced query: Method: post
Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/$query
Get all service requests with attachments: Method: get
Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/$views/attachments
Get all service requests with attachments using advanced query: Method: post
Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/$views/attachments/$query
Get all service requests with contacts: Method: get
Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/$views/serviceRequestContacts
Get all service requests with messages: Method: get
Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/$views/serviceRequestMessages
Get all service requests with references: Method: get
Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/$views/serviceRequestReferences
Get all service requests with resource members: Method: get
Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/$views/serviceRequestResources
Get details of a service request: Method: get
Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/$views/serviceRequestDetails