1. REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience
  2. Tasks
  3. Service Requests
  4. Service Requests v1

Get all service requests with contacts

get

/api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/$views/serviceRequestContacts

Request

Query Parameters
  • Restricts the resource fields. Only the specified fields and mandatory system fields are returned.
  • The resource collection will be queried using the specified filter condition.
  • Restricts the number of resource items returned inside the resource collection. If the limit exceeds the resource count then the framework will only return the available resource items.
    Default Value: 25
  • Defines the starting position of the resource collection. If offset exceeds the resource count then no resource items are returned.
    Default Value: 0
  • Orders a resource collection based on the specified fields. The parameter value is a comma-separated string of field names, each optionally followed by a colon and "asc" (default) or "desc".

There's no request body for this operation.

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Response

Default Response

Successful response of retrieving view serviceRequestContacts for resource Service Requests
Body ()
Root Schema : serviceRequests_view-serviceRequestContacts
Match All
Show Source
Nested Schema : __collection_context
Type: object
Show Source
Nested Schema : serviceRequests_view-serviceRequestContacts-allOf[1]
Type: object
Show Source
Nested Schema : items
Type: array
Show Source
Nested Schema : items
Match All
Show Source
Nested Schema : __busObj_context
Type: object
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Nested Schema : items-allOf[1]
Type: object
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Nested Schema : $context
Type: object
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Nested Schema : links
Type: object
Read Only: true
Show Source
Nested Schema : $self
Type: object
Show Source
Nested Schema : contacts
Match All
Show Source
Nested Schema : contacts-allOf[1]
Type: object
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Nested Schema : items
Type: array
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Nested Schema : items
Match All
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Nested Schema : items-allOf[1]
Type: object
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Nested Schema : accessLevelCode
Match All
The access level granted to the service request contact.
Show Source
  • Title: Access Level
    Read Only: true
    The access level granted to the service request contact.
  • Allowed Values: [ "ORA_SVC_NO_SR_ACCESS", "ORA_SVC_REG_SR_ACCESS" ]
Nested Schema : contact
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Nested Schema : contactTypeCode
Match All
The service request contact type such as Customer or Partner.
Show Source
  • Title: Contact Type
    Read Only: true
    The service request contact type such as Customer or Partner.
  • Allowed Values: [ "ORA_SVC_CUSTOMER", "ORA_SVC_UNDETERMINED", "ORA_SVC_PARTNER" ]
Nested Schema : contact-allOf[1]
Type: object
Show Source
Nested Schema : firstName
Match All
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Nested Schema : id
Match All
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Nested Schema : lastName
Match All
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Nested Schema : name
Match All
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  • Read Only: true
  • Title: Name
    The combination of title, first, middle, last, and suffix names of the person.
Nested Schema : registryId
Match All
Show Source
  • Title: Registry ID
    The alternate identifier of the contact.
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