Service Request Resources REST Endpoints
Service Requests/Service Requests v1/Service Request Resources
The resource members resource is used to view, create, update, and delete a resource member. It's a list of agents, agent managers and subject matter experts who are associated with a service request. Multiple service request resources may be involved in resolving a service request.
- Get a resource member
- Method: getPath:
/api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/{serviceRequests_id}/resourceMembers/{serviceRequests-resourceMembers_id}
- Get a service request resource member using advanced query
- Method: postPath:
/api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/{serviceRequests_id}/resourceMembers/{serviceRequests-resourceMembers_id}/$query
- Get all resource members
- Method: getPath:
/api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/{serviceRequests_id}/resourceMembers
- Get all service request resource members using advanced query
- Method: postPath:
/api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/{serviceRequests_id}/resourceMembers/$query