Messages REST Endpoints

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Service Requests/Service Requests v1/Messages

Messages contain information about communication updates made to the service request. It keeps a record of messages from agents and workers.

Get a message

Method: get

Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/{serviceRequests_id}/messages/{serviceRequests-messages_id}

Get a message using advanced query

Method: post

Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/{serviceRequests_id}/messages/{serviceRequests-messages_id}/$query

Get all messages

Method: get

Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/{serviceRequests_id}/messages

Get all messages using advanced query

Method: post

Path: /api/boss/data/objects/ora/cxServiceCore/srMgmt/v1/serviceRequests/{serviceRequests_id}/messages/$query