1. REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience
  2. Tasks
  3. Service Request Summarizations v1

Get all service request summarization replicas

get

/api/boss/data/objects/ora/cxServiceCore/analytics/v1/serviceRequestSummarizations/$views/serviceRequestSummarizationReplica

Request

Query Parameters
  • The effective date value in ISO 8601 date format 'YYYY-MM-DD'. This date is required by business logic to search for effective-dated business objects.
  • Restricts the resource fields. Only the specified fields and mandatory system fields are returned.
  • The resource collection will be queried using the specified filter condition.
  • Specifies whether the server should estimate the total number of records for a given query and include the count in the response.
  • Restricts the number of resource items returned inside the resource collection. If the limit exceeds the resource count then the framework will only return the available resource items.
    Default Value: 25
  • Defines the starting position of the resource collection. If offset exceeds the resource count then no resource items are returned.
    Default Value: 0
  • Orders a resource collection based on the specified fields. The parameter value is a comma-separated string of field names, each optionally followed by a colon and "asc" (default) or "desc".

There's no request body for this operation.

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Response

Default Response

Successful response of retrieving view serviceRequestSummarizationReplica for resource Service Request Summarizations
Body ()
Root Schema : serviceRequestSummarizations_view-serviceRequestSummarizationReplica
Match All
Show Source
Nested Schema : __collection_context
Type: object
Show Source
Nested Schema : serviceRequestSummarizations_view-serviceRequestSummarizationReplica-allOf[1]
Type: object
Show Source
Nested Schema : items
Type: array
Show Source
Nested Schema : items
Match All
Show Source
Nested Schema : __busObj_context
Type: object
Show Source
Nested Schema : items-allOf[1]
Type: object
Show Source
Nested Schema : $context
Type: object
Show Source
Nested Schema : links
Type: object
Read Only: true
Show Source
Nested Schema : $self
Type: object
Show Source
Nested Schema : stripeCode
Match All
The product area associated with the summary.
Show Source
  • Title: Stripe Code
    Read Only: true
    The product area associated with the summary.
  • Allowed Values: [ "ORA_SVC_CRM", "ORA_SVC_HRHD", "ORA_SVC_ISR" ]
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Examples

The following example shows how to get all service request summarization replicas by submitting a GET request on the REST resource.

cURL Command

curl -X GET --location 'https://servername.fa.us2.oraclecloud.com/api/boss/data/objects/ora/cxServiceCore/analytics/v1/serviceRequestSummarizations/$views/serviceRequestSummarizationReplica
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer <token>'

Example of Response Body

The following example shows the contents of the response body in JSON format.

{
    "items": [
        {
            "serviceRequestsSummarizationId": "70001",
            "stripeCode": "ORA_SVC_CRM",
            "summarizationDate": "2025-02-01T00:00:00Z",
            "serviceRequestsAllOpen": "11",
            "serviceRequestsAllInProgress": "7",
            "serviceRequestsAllResolved": "21",
            "serviceRequestsAllClosed": "4",
            "$id": "70001",
            "$context": {
                "etag": "1",
                "links": {
                    "$self": {
                        "href": "https://servername.fa.us2.oraclecloud.com/api/boss/data/objects/ora/cxServiceCore/analytics/v1/serviceRequestSummarizations/70001"
                    }
                }
            }
        },...
    ],
    "hasMore": true
}
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