1. REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience
  2. Tasks
  3. Cases
  4. Cases (Spectra)

Get a case with resources

get

/api/boss/data/objects/ora/cxServiceCore/case/v1:1072/$en/cases/$views/resources

Case resources are individuals assigned to or associated with the case who participate in managing, reviewing, investigating, or resolving the case.

Request

Query Parameters
  • Effective date value in the ISO 8601 date format 'YYYY-MM-DD'. This date is required by business logic to search for effective-dated business objects.
  • Restricts the resource fields. Only the specified fields and mandatory system fields are returned.
  • The resource collection will be queried using the specified filter condition.
  • Specifies whether the server should estimate the total number of records for a given query and include the count in the response.
  • Restricts the number of resource items returned inside the resource collection. If the limit exceeds the resource count then the framework will only return the available resource items.
    Default Value: 25
  • Defines the starting position of the resource collection. If offset exceeds the resource count then no resource items are returned.
    Default Value: 0
  • Orders a resource collection based on the specified fields. The parameter value is a comma-separated string of field names, each optionally followed by a colon and "asc" (default) or "desc".

There's no request body for this operation.

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Response

Default Response

Successful response of retrieving view resources for resource Cases
Body ()
Root Schema : cases_view-resources
Match All
Case resources are individuals assigned to or associated with the case who participate in managing, reviewing, investigating, or resolving the case.
Show Source
Nested Schema : __collection_context
Type: object
Show Source
Nested Schema : cases_view-resources-allOf[1]
Type: object
Case resources are individuals assigned to or associated with the case who participate in managing, reviewing, investigating, or resolving the case.
Show Source
Nested Schema : totalItems
Type: object
Show Source
Nested Schema : items
Type: array
Show Source
Nested Schema : items
Match All
Show Source
Nested Schema : __busObj_context
Type: object
Show Source
Nested Schema : items-allOf[1]
Type: object
Show Source
Nested Schema : $context
Type: object
Show Source
Nested Schema : links
Type: object
Read Only: true
Show Source
Nested Schema : $self
Type: object
Show Source
Nested Schema : resources
Match All
Show Source
Nested Schema : statusTypeCd
Match All
The code indicates the status type of the case.
Show Source
  • Title: Status Type
    Read Only: true
    The code indicates the status type of the case.
  • Allowed Values: [ "ORA_SVC_ACTIVE", "ORA_SVC_CLOSED", "ORA_SVC_INACTIVE", "ORA_SVC_RESOLVED", "ORA_SVC_SUSPENDED" ]
Nested Schema : stripeCd
Match All
The code indicating the stripe of the case.
Show Source
  • Title: Stripe Code
    Read Only: true
    The code indicating the stripe of the case.
  • Allowed Values: [ "ORA_SVC_CRM", "ORA_SVC_HRHD", "ORA_SVC_ISR" ]
Nested Schema : resources-allOf[1]
Type: object
Show Source
Nested Schema : items
Type: array
Show Source
Nested Schema : items
Match All
Show Source
Nested Schema : items-allOf[1]
Type: object
Show Source
Nested Schema : party
Match All
Show Source
Nested Schema : party-allOf[1]
Type: object
Show Source
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