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• Request
• Response

Get all resource members

get

/api/boss/data/objects/ora/cxServiceCore/helpdesk/v1/$en/internalServiceRequests/{internalServiceRequests_id}/resourceMembers

Request

Path Parameters

• internalServiceRequests_id(required): string
  This path parameter maps to the following field defined in the Internal Service Requests REST resource:
  

  1. srNumber: The unique number that's used to identify a help desk request. You can edit the help desk request number to a format that's best suitable to your organizational requirements.

Query Parameters

• $effectiveDate: string(date)
  Effective date value in the ISO 8601 date format 'YYYY-MM-DD'. This date is required by business logic to search for effective-dated business objects.
• $fields: string
  Restricts the resource fields. Only the specified fields and mandatory system fields are returned.
• $filter: string
  The resource collection will be queried using the specified filter condition.
• $includeTotalItems: boolean
  Specifies whether the server should estimate the total number of records for a given query and include the count in the response.
• $limit: integer(int32)
  Restricts the number of resource items returned inside the resource collection. If the limit exceeds the resource count then the framework will only return the available resource items.

  Default Value: 25
• $offset: integer(int32)
  Defines the starting position of the resource collection. If offset exceeds the resource count then no resource items are returned.

  Default Value: 0
• $sortBy: string
  Orders a resource collection based on the specified fields. The parameter value is a comma-separated string of field names, each optionally followed by a colon and "asc" (default) or "desc".

There's no request body for this operation.

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Response

Default Response

An array of items response

Body ()

Root Schema : internalServiceRequests-resourceMembers

Type: object

Show Source

• count(required): integer
  The number of resource instances returned in the current range.
• hasMore(required): boolean
  Indicates whether more resources are available on the server than the subset returned in the response. If the value is true, then there are more resources to retrieve from the server. The default value is false.
• items: array Items
  Title: Items

  The items in the collection.
• limit(required): integer
  The actual paging size used by the server.
• links(required): array Links
  Title: Links

  The link relations associated with the resource instance.
• offset(required): integer
  The offset value used in the current page.
• totalResults: integer
  The estimated row count when "?totalResults=true", otherwise the count is not included.

{
    "required":[
        "count",
        "hasMore",
        "limit",
        "links",
        "offset"
    ],
    "type":"object",
    "properties":{
        "count":{
            "type":"integer",
            "description":"The number of resource instances returned in the current range."
        },
        "hasMore":{
            "type":"boolean",
            "description":"Indicates whether more resources are available on the server than the subset returned in the response. If the value is true, then there are more resources to retrieve from the server. The default value is false."
        },
        "items":{
            "title":"Items",
            "type":"array",
            "description":"The items in the collection.",
            "items":{
                "$ref":"#/components/schemas/internalServiceRequests-resourceMembers-item-response"
            }
        },
        "limit":{
            "type":"integer",
            "description":"The actual paging size used by the server."
        },
        "links":{
            "title":"Links",
            "type":"array",
            "description":"The link relations associated with the resource instance.",
            "items":{
                "$ref":"#/components/schemas/link"
            }
        },
        "offset":{
            "type":"integer",
            "description":"The offset value used in the current page."
        },
        "totalResults":{
            "type":"integer",
            "description":"The estimated row count when \"?totalResults=true\", otherwise the count is not included."
        }
    }
}

Nested Schema : Items

Type: array

Title: Items

The items in the collection.

Show Source

• Array of: object internalServiceRequests-resourceMembers-item-response

{
    "title":"Items",
    "type":"array",
    "description":"The items in the collection.",
    "items":{
        "$ref":"#/components/schemas/internalServiceRequests-resourceMembers-item-response"
    }
}

Nested Schema : Links

Type: array

Title: Links

The link relations associated with the resource instance.

Show Source

• Array of: object link

{
    "title":"Links",
    "type":"array",
    "description":"The link relations associated with the resource instance.",
    "items":{
        "$ref":"#/components/schemas/link"
    }
}

Nested Schema : internalServiceRequests-resourceMembers-item-response

Type: object

Show Source

• CreatedBy: string
  Title: Created By

  Read Only: true

  Maximum Length: 64

  The user who added the service request resource member.
• CreationDate: string (date-time)
  Title: Creation Date

  Read Only: true

  The date and time when the service request resource member was created.
• DeleteFlag: boolean
  Title: Can Delete

  Read Only: true

  Indicates whether the user has access to delete the record.
• LastUpdateDate: string (date-time)
  Title: Last Updated Date

  Read Only: true

  The date and time when the service request resource member record was last updated.
• LastUpdatedBy: string
  Title: Last Updated By

  Read Only: true

  Maximum Length: 64

  The user who last updated the service request resource member record.
• LastUpdateLogin: string
  Title: Last Update Login

  Read Only: true

  Maximum Length: 32

  The login of the user who last updated the service request resource member.
• links: array Links
  Title: Links

  The link relations associated with the resource instance.
• MemberId: integer (int64)
  Title: Member ID

  A unique identifier of the service request resource member.
• ObjectId: integer (int64)
  Title: Service Request Team Member Resource ID

  The unique identifier of the service request resource member.
• ObjectTypeCd: string
  Title: Object Type

  Read Only: true

  Maximum Length: 30

  Default Value: ORA_SVC_RESOURCE

  Indicates whether the resource is an individual or a team.
• OwnerFlag: boolean
  Title: Assigned To

  Indicates whether the service request is assigned to the resource member. If yes, the value is True, else the value is False.
• PartyUniqueName: string
  Title: Unique Party Name

  Read Only: true

  Maximum Length: 900

  The unique name of the service request resource member.
• ResourceEmailAddress: string
  Title: Email

  Read Only: true

  Maximum Length: 320

  The email address of the resource member.
• ResourceFormattedAddress: string
  Title: Resource Formatted Address

  Read Only: true

  The formatted address of the SR resource member.
• ResourceFormattedPhoneNumber: string
  Title: Phone

  Read Only: true

  The formatted phone number of the resource member.
• ResourceName: string
  Title: Name

  Maximum Length: 360

  The name of the service request resource member.
• ResourcePartyNumber: string
  Title: Resource Number

  Read Only: true

  Maximum Length: 30

  The alternative key for the service request resource.
• SrId: integer (int64)
  Title: Service Request ID

  The unique identifier of the service request.
• SrNumber: string
  Title: Service Request Number

  Maximum Length: 30

  The alternative key for the service request number.
• UpdateFlag: boolean
  Title: Can Update

  Read Only: true

  Indicates whether the user has access to update the record.
• UserGUID: string
  Title: User GUID

  Read Only: true

  Maximum Length: 64

  The global unique identifier of the service request resource member.
• UserId: integer (int64)
  Title: User ID

  Read Only: true

  The unique user identifier of the service request resource member.
• Username: string
  Title: User Name

  Read Only: true

  Maximum Length: 100

  The user name of the resource member.

{
    "type":"object",
    "properties":{
        "CreatedBy":{
            "title":"Created By",
            "maxLength":64,
            "type":"string",
            "description":"The user who added the service request resource member.",
            "nullable":false,
            "readOnly":true,
            "x-queryable":true
        },
        "CreationDate":{
            "title":"Creation Date",
            "type":"string",
            "description":"The date and time when the service request resource member was created.",
            "format":"date-time",
            "nullable":false,
            "readOnly":true,
            "x-queryable":true
        },
        "DeleteFlag":{
            "title":"Can Delete",
            "type":"boolean",
            "description":"Indicates whether the user has access to delete the record.",
            "nullable":true,
            "readOnly":true,
            "x-queryable":false
        },
        "LastUpdateDate":{
            "title":"Last Updated Date",
            "type":"string",
            "description":"The date and time when the service request resource member record was last updated.",
            "format":"date-time",
            "nullable":false,
            "readOnly":true,
            "x-queryable":true
        },
        "LastUpdateLogin":{
            "title":"Last Update Login",
            "maxLength":32,
            "type":"string",
            "description":"The login of the user who last updated the service request resource member.",
            "nullable":true,
            "readOnly":true,
            "x-queryable":true
        },
        "LastUpdatedBy":{
            "title":"Last Updated By",
            "maxLength":64,
            "type":"string",
            "description":"The user who last updated the service request resource member record.",
            "nullable":false,
            "readOnly":true,
            "x-queryable":true
        },
        "MemberId":{
            "title":"Member ID",
            "type":"integer",
            "description":"A unique identifier of the service request resource member.",
            "format":"int64",
            "nullable":false,
            "x-hints":{
                "precision":18
            },
            "x-queryable":true
        },
        "ObjectId":{
            "title":"Service Request Team Member Resource ID",
            "type":"integer",
            "description":"The unique identifier of the service request resource member.",
            "format":"int64",
            "nullable":false,
            "x-hints":{
                "precision":18
            },
            "x-queryable":true
        },
        "ObjectTypeCd":{
            "title":"Object Type",
            "maxLength":30,
            "type":"string",
            "description":"Indicates whether the resource is an individual or a team.",
            "nullable":false,
            "readOnly":true,
            "default":"ORA_SVC_RESOURCE",
            "x-hints":{
                "controlType":"choice"
            },
            "x-queryable":true
        },
        "OwnerFlag":{
            "title":"Assigned To",
            "type":"boolean",
            "description":"Indicates whether the service request is assigned to the resource member. If yes, the value is True, else the value is False.",
            "nullable":true,
            "x-queryable":false,
            "x-hints":{
                "dependencies":[
                    "ObjectId"
                ]
            }
        },
        "PartyUniqueName":{
            "title":"Unique Party Name",
            "maxLength":900,
            "type":"string",
            "description":"The unique name of the service request resource member.",
            "nullable":true,
            "readOnly":true,
            "x-queryable":true
        },
        "ResourceEmailAddress":{
            "title":"Email",
            "maxLength":320,
            "type":"string",
            "description":"The email address of the resource member.",
            "nullable":true,
            "readOnly":true,
            "x-hints":{
                "protectionKey":"EmailEO.EmailAddress",
                "protectionObjectTitle":"Email",
                "protectionState":"TOKENIZED",
                "protectionAttributeTitle":"Email"
            },
            "x-queryable":true
        },
        "ResourceFormattedAddress":{
            "title":"Resource Formatted Address",
            "type":"string",
            "description":"The formatted address of the SR resource member.",
            "nullable":true,
            "readOnly":true,
            "x-queryable":false,
            "x-hints":{
                "dependencies":[
                    "ResourceCountry",
                    "ResourceIdenAddrLocationId",
                    "ResourcePersonalAddressFlag"
                ]
            }
        },
        "ResourceFormattedPhoneNumber":{
            "title":"Phone",
            "type":"string",
            "description":"The formatted phone number of the resource member.",
            "nullable":true,
            "readOnly":true,
            "x-hints":{
                "dependencies":[
                    "ResourcePersonalPhoneFlag",
                    "ResourcePrimaryPhoneAreaCode",
                    "ResourcePrimaryPhoneContactPtId",
                    "ResourcePrimaryPhoneCountryCode",
                    "ResourcePrimaryPhoneExtension",
                    "ResourcePrimaryPhoneLineType",
                    "ResourcePrimaryPhoneNumber"
                ]
            },
            "x-queryable":true
        },
        "ResourceName":{
            "title":"Name",
            "maxLength":360,
            "type":"string",
            "description":"The name of the service request resource member.",
            "nullable":false,
            "x-hints":{
                "controlType":"combo_lov"
            },
            "x-queryable":true
        },
        "ResourcePartyNumber":{
            "title":"Resource Number",
            "maxLength":30,
            "type":"string",
            "description":"The alternative key for the service request resource.",
            "nullable":false,
            "readOnly":true,
            "x-queryable":true
        },
        "SrId":{
            "title":"Service Request ID",
            "type":"integer",
            "description":"The unique identifier of the service request.",
            "format":"int64",
            "nullable":false,
            "x-hints":{
                "precision":18
            },
            "x-queryable":true
        },
        "SrNumber":{
            "title":"Service Request Number",
            "maxLength":30,
            "type":"string",
            "description":"The alternative key for the service request number.",
            "nullable":false,
            "x-queryable":true
        },
        "UpdateFlag":{
            "title":"Can Update",
            "type":"boolean",
            "description":"Indicates whether the user has access to update the record.",
            "nullable":true,
            "readOnly":true,
            "x-queryable":false
        },
        "UserGUID":{
            "title":"User GUID",
            "maxLength":64,
            "type":"string",
            "description":"The global unique identifier of the service request resource member.",
            "nullable":true,
            "readOnly":true,
            "x-queryable":true
        },
        "UserId":{
            "title":"User ID",
            "type":"integer",
            "description":"The unique user identifier of the service request resource member.",
            "format":"int64",
            "nullable":false,
            "readOnly":true,
            "x-hints":{
                "precision":18
            },
            "x-queryable":true
        },
        "Username":{
            "title":"User Name",
            "maxLength":100,
            "type":"string",
            "description":"The user name of the resource member.",
            "nullable":true,
            "readOnly":true,
            "x-queryable":true
        },
        "links":{
            "title":"Links",
            "type":"array",
            "description":"The link relations associated with the resource instance.",
            "items":{
                "$ref":"#/components/schemas/link"
            }
        }
    }
}

Nested Schema : Links

Type: array

Title: Links

The link relations associated with the resource instance.

Show Source

• Array of: object link

{
    "title":"Links",
    "type":"array",
    "description":"The link relations associated with the resource instance.",
    "items":{
        "$ref":"#/components/schemas/link"
    }
}

Nested Schema : link

Type: object

Show Source

• href: string
  Title: hyperlink reference

  The URI to the related resource.
• kind: string
  Title: kind

  Allowed Values: [ "collection", "item", "describe", "other" ]

  The kind of the related resource.
• name: string
  Title: name

  The name of the link to the related resource.
• properties: object properties
• rel: string
  Title: relation

  Allowed Values: [ "self", "lov", "parent", "canonical", "child", "enclosure", "action", "custom" ]

  The name of the relation to the resource instance. Example: self.

{
    "type":"object",
    "properties":{
        "kind":{
            "title":"kind",
            "type":"string",
            "description":"The kind of the related resource.",
            "enum":[
                "collection",
                "item",
                "describe",
                "other"
            ]
        },
        "rel":{
            "title":"relation",
            "type":"string",
            "description":"The name of the relation to the resource instance.  Example: self.",
            "enum":[
                "self",
                "lov",
                "parent",
                "canonical",
                "child",
                "enclosure",
                "action",
                "custom"
            ]
        },
        "name":{
            "title":"name",
            "type":"string",
            "description":"The name of the link to the related resource."
        },
        "href":{
            "title":"hyperlink reference",
            "type":"string",
            "description":"The URI to the related resource."
        },
        "properties":{
            "type":"object",
            "properties":{
                "changeIndicator":{
                    "type":"string",
                    "description":"Change indicator or the ETag value of the resource instance."
                }
            }
        }
    }
}

Nested Schema : properties

Type: object

Show Source

• changeIndicator: string
  Change indicator or the ETag value of the resource instance.

{
    "type":"object",
    "properties":{
        "changeIndicator":{
            "type":"string",
            "description":"Change indicator or the ETag value of the resource instance."
        }
    }
}

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