1. REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience
  2. Tasks
  3. Interactions
  4. Interactions (Spectra)

Get all interactions with interaction data

get

/api/boss/data/objects/ora/cxServiceCore/interaction/v1/$en/interactions/$views/interactionContextData

The interaction data is used to add contextual data for an interaction.

Request

Query Parameters
  • Effective date value in the ISO 8601 date format 'YYYY-MM-DD'. This date is required by business logic to search for effective-dated business objects.
  • Restricts the resource fields. Only the specified fields and mandatory system fields are returned.
  • The resource collection will be queried using the specified filter condition.
  • Specifies whether the server should estimate the total number of records for a given query and include the count in the response.
  • Restricts the number of resource items returned inside the resource collection. If the limit exceeds the resource count then the framework will only return the available resource items.
    Default Value: 25
  • Defines the starting position of the resource collection. If offset exceeds the resource count then no resource items are returned.
    Default Value: 0
  • Orders a resource collection based on the specified fields. The parameter value is a comma-separated string of field names, each optionally followed by a colon and "asc" (default) or "desc".

There's no request body for this operation.

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Response

Default Response

Successful response of retrieving view interactionContextData for resource Interactions
Body ()
Root Schema : interactions_view-interactionContextData
Match All
The interaction data is used to add contextual data for an interaction.
Show Source
Nested Schema : __collection_context
Type: object
Show Source
Nested Schema : interactions_view-interactionContextData-allOf[1]
Type: object
The interaction data is used to add contextual data for an interaction.
Show Source
Nested Schema : totalItems
Type: object
Show Source
Nested Schema : items
Type: array
Show Source
Nested Schema : items
Match All
Show Source
Nested Schema : __busObj_context
Type: object
Show Source
Nested Schema : items-allOf[1]
Type: object
Show Source
Nested Schema : $context
Type: object
Show Source
Nested Schema : links
Type: object
Read Only: true
Show Source
Nested Schema : $self
Type: object
Show Source
Nested Schema : contextualData
Match All
Show Source
Nested Schema : directionCode
Match All
The list of values for the direction of the interaction, either inbound or outbound.
Show Source
  • Title: Direction
    Default Value: ORA_SVC_INBOUND
    The list of values for the direction of the interaction, either inbound or outbound.
  • Allowed Values: [ "ORA_SVC_INBOUND", "ORA_SVC_OUTBOUND" ]
Nested Schema : stripeCode
Match All
The application stripe of the interaction.
Show Source
  • Title: Stripe Code
    Default Value: ORA_SVC_CRM
    The application stripe of the interaction.
  • Allowed Values: [ "ORA_SVC_CRM", "ORA_SVC_HRHD", "ORA_SVC_ISR" ]
Nested Schema : contextualData-allOf[1]
Type: object
Show Source
Nested Schema : items
Type: array
Show Source
Nested Schema : items
Match All
Show Source
Nested Schema : items-allOf[1]
Type: object
Show Source
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