Run queue assignment
post
/crmRestApi/resources/11.13.18.05/assets/{AssetId}/child/assetServiceRequests/action/runQueueAssignment
This method lets you assign service requests to the appropriate queues.
Request
Path Parameters
-
AssetId(required): integer(int64)
The unique identifier of the asset.
Header Parameters
-
Metadata-Context: string
If the REST API supports runtime customizations, the shape of the service may change during runtime. The REST client may isolate itself from these changes or choose to interact with the latest version of the API by specifying this header. For example: Metadata-Context:sandbox="TrackEmployeeFeature".
-
REST-Framework-Version: string
The protocol version between a REST client and service. If the client does not specify this header in the request the server will pick a default version for the API.
Supported Media Types
- application/vnd.oracle.adf.action+json
Root Schema : schema
Type:
Show Source
object
-
overrideQueueFlag: boolean
Indicates if the queue assignment process for service requests must be run by overriding existing queue assignments.
-
srNumber: string
The SR number of the service request for which you want to run the queue assignment process.
Response
Supported Media Types
- application/json
- application/vnd.oracle.adf.actionresult+json
Default Response
The following table describes the default response for this task.
Root Schema : schema
Type:
Show Source
object
-
result(required): string
Runs the queue assignment process for service requests and returns the results based on the specified return option.