Create a resource team
post
/crmRestApi/resources/11.13.18.05/queues/{QueueId}/child/resourceTeams
Request
Path Parameters
-
QueueId(required): integer(int64)
The unique identifier of the queue.
Header Parameters
-
Metadata-Context:
If the REST API supports runtime customizations, the shape of the service may change during runtime. The REST client may isolate itself from these changes or choose to interact with the latest version of the API by specifying this header. For example: Metadata-Context:sandbox="TrackEmployeeFeature".
-
REST-Framework-Version:
The protocol version between a REST client and service. If the client does not specify this header in the request the server will pick a default version for the API.
-
Upsert-Mode:
Contains one of the following values: true or false. If true, the server performs an Upsert operation instead of a Create operation. During an Upsert operation, the server attempts to find an existing resource that matches the payload. If a match is found, the server updates the existing resource instead of creating a new one. If not found or false (default), the server performs a Create operation. Note that the Upsert operation isn't supported for date-effective REST resources.
Supported Media Types
- application/json
Root Schema : schema
Type:
Show Source
object
-
EnabledFlag: boolean
Title:
Enabled
Maximum Length:1
Default Value:true
Indicates whether the queue resource team is enabled. If enabled, the value is true, else the value is false. The default value is true. -
ObjectId(required): integer
(int64)
Title:
Resource Member ID
The unique identifier of the resource team added as queue resource member. -
QueueId(required): integer
(int64)
Title:
Queue ID
The unique identifier of the queue. -
QueueResourceId: integer
(int64)
Title:
Queue Resource ID
The unique identifier of the queue resource team. -
resourceTeamMembers: array
Queue Resource Team Members
Title:
Queue Resource Team Members
The queue resource team members resource is used to view the resource team members associated with a queue resource team. Resource team members are employees or partners who can take ownership of items in a queue.
Nested Schema : Queue Resource Team Members
Type:
array
Title:
Queue Resource Team Members
The queue resource team members resource is used to view the resource team members associated with a queue resource team. Resource team members are employees or partners who can take ownership of items in a queue.
Show Source
Nested Schema : queues-resourceTeams-resourceTeamMembers-item-post-request
Type:
Show Source
object
-
DeleteFlag: boolean
Title:
Delete Indicator
Maximum Length:1
Default Value:false
Indicates whether the row can be deleted. Possible values are 'Y' and 'N'. -
ResourceType: string
Title:
Resource Type
Maximum Length:30
Indicates the type of the resource. -
TeamId: integer
Title:
Team Id
The unique identifier of the team. -
TeamResourceId: integer
Title:
Team Resource Id
The unique identifier of the resource that is a member of a team.
Response
Supported Media Types
- application/json
Default Response
The following table describes the default response for this task.
Headers
-
Metadata-Context:
If the REST API supports runtime customizations, the shape of the service may change during runtime. The REST client may isolate itself from these changes or choose to interact with the latest version of the API by specifying this header. For example: Metadata-Context:sandbox="TrackEmployeeFeature".
-
REST-Framework-Version:
The protocol version between a REST client and service. If the client does not specify this header in the request the server will pick a default version for the API.
Root Schema : queues-resourceTeams-item-response
Type:
Show Source
object
-
CreatedBy: string
Title:
Created By
Read Only:true
Maximum Length:64
The user who created the queue resource team. -
CreationDate: string
(date-time)
Title:
Creation Date
Read Only:true
The date and time when the queue resource team was created. -
DeleteFlag: boolean
Title:
Can Delete
Read Only:true
Indicates if the resource team can be deleted. The default value is true. -
EnabledFlag: boolean
Title:
Enabled
Maximum Length:1
Default Value:true
Indicates whether the queue resource team is enabled. If enabled, the value is true, else the value is false. The default value is true. -
LastUpdateDate: string
(date-time)
Title:
Last Updated Date
Read Only:true
The date and time when the queue resource team was last updated. -
LastUpdatedBy: string
Title:
Last Updated By
Read Only:true
Maximum Length:64
The user who last updated the queue resource team. -
LastUpdateLogin: string
Title:
Last Update Login
Read Only:true
Maximum Length:32
The application login associated with the user who last updated the queue resource team. -
links: array
Links
Title:
Links
The link relations associated with the resource instance. -
ObjectId: integer
(int64)
Title:
Resource Member ID
The unique identifier of the resource team added as queue resource member. -
ObjectTypeCd: string
Title:
Queue ResourceType
Read Only:true
Maximum Length:30
Default Value:ORA_SVC_RESOURCE_TEAM
The code indicating whether the resource is an individual or a team. -
QueueId: integer
(int64)
Title:
Queue ID
The unique identifier of the queue. -
QueueName: string
Title:
Queue Name
Read Only:true
Maximum Length:400
The name of the queue to which this resource team is associated. -
QueueNumber: string
Title:
Queue Number
Read Only:true
Maximum Length:30
The public unique identifier of the queue to which this resource team is associated. -
QueueResourceId: integer
(int64)
Title:
Queue Resource ID
The unique identifier of the queue resource team. -
resourceTeamMembers: array
Queue Resource Team Members
Title:
Queue Resource Team Members
The queue resource team members resource is used to view the resource team members associated with a queue resource team. Resource team members are employees or partners who can take ownership of items in a queue. -
TeamDescription: string
Title:
Description
Read Only:true
Maximum Length:80
The description of the queue resource team. -
TeamId: integer
Read Only:
true
The unique identifier of the queue resource team. -
TeamName: string
Title:
Name
Read Only:true
Maximum Length:30
The name of the resource team. -
TeamNumber: string
Title:
Team Number
Read Only:true
Maximum Length:30
The public unique identifier of the queue resource team. -
UpdateFlag: boolean
Title:
Can Update
Read Only:true
Indicates if the resource team can be updated. The default value is true.
Nested Schema : Links
Type:
array
Title:
Links
The link relations associated with the resource instance.
Show Source
Nested Schema : Queue Resource Team Members
Type:
array
Title:
Queue Resource Team Members
The queue resource team members resource is used to view the resource team members associated with a queue resource team. Resource team members are employees or partners who can take ownership of items in a queue.
Show Source
Nested Schema : link
Type:
Show Source
object
-
href: string
Title:
hyperlink reference
The URI to the related resource. -
kind: string
Title:
kind
Allowed Values:[ "collection", "item", "describe", "other" ]
The kind of the related resource. -
name: string
Title:
name
The name of the link to the related resource. -
properties: object
properties
-
rel: string
Title:
relation
Allowed Values:[ "self", "lov", "parent", "canonical", "child", "enclosure", "action", "custom" ]
The name of the relation to the resource instance. Example: self.
Nested Schema : properties
Type:
Show Source
object
-
changeIndicator: string
Change indicator or the ETag value of the resource instance.
Nested Schema : queues-resourceTeams-resourceTeamMembers-item-response
Type:
Show Source
object
-
CreatedBy: string
Title:
Created By
Read Only:true
Maximum Length:64
The date and time when the queue resource team was created. -
CreationDate: string
(date-time)
Title:
Creation Date
Read Only:true
Indicates if the resource team can be deleted. The default value is true. -
DeleteFlag: boolean
Title:
Delete Indicator
Maximum Length:1
Default Value:false
Indicates whether the row can be deleted. Possible values are 'Y' and 'N'. -
DenormMgrId: integer
(int64)
Title:
Manager Id
Read Only:true
The identifier of this resource's manager. -
EmailAddress: string
Title:
Email Address
Read Only:true
Maximum Length:320
The email address of the resource. -
LastUpdateDate: string
(date-time)
Title:
Last Updated Date
Read Only:true
The date and time when the queue resource member was last updated. -
LastUpdatedBy: string
Title:
Last Updated By
Read Only:true
Maximum Length:64
The user who last updated the queue resource member. -
LastUpdateLogin: string
Title:
Last Update Login
Read Only:true
Maximum Length:32
The application login associated with the user who last updated the queue resource member. -
links: array
Links
Title:
Links
The link relations associated with the resource instance. -
ManagerName: string
Title:
Manager Name
Read Only:true
Maximum Length:360
The name of this team members manager. -
OrganizationName: string
Title:
Resource Organization
Read Only:true
Maximum Length:240
The name of the resource organization. -
PartyId: integer
(int64)
Title:
Party Id
Read Only:true
The party id of the resource. -
PartyName: string
Title:
Party Name
Read Only:true
Maximum Length:360
The party name of the resource. -
PartyNumber: string
Title:
Party Number
Read Only:true
Maximum Length:30
The party number of the resource. -
PartyUniqueName: string
Title:
Party Unique Name
Read Only:true
Maximum Length:900
The unique party name of the resource. -
PersonName: string
Title:
Person Name
Read Only:true
Maximum Length:450
The name of the resource. -
ReportsToCode: string
Title:
Reports to Indicator
Read Only:true
Maximum Length:1
Indicates whether the resource reports to a manager. Possible values are 'Y', 'N' and 'T'. -
ResourceProfileId: integer
(int64)
Title:
Resource Profile Id
Read Only:true
The identifier of the resource's profile. -
ResourceType: string
Title:
Resource Type
Maximum Length:30
Indicates the type of the resource. -
RoleName: string
Title:
Role Name
Read Only:true
Maximum Length:60
The name of the resource role. -
TeamId: integer
Title:
Team Id
The unique identifier of the team. -
TeamMemberId: integer
Title:
Team Member Id
Read Only:true
The unique identifier of the team member. -
TeamResourceId: integer
Title:
Team Resource Id
The unique identifier of the resource that is a member of a team.
Nested Schema : Links
Type:
array
Title:
Links
The link relations associated with the resource instance.
Show Source
Links
- ObjectTypeCdLookup
-
Parameters:
- finder:
LookupTypeFinder%3BLookupType%3DORA_SVC_Q_RES_OBJ_TYPE_CD
The standard lookups list of values resource is used to query the list of values of standard lookups, which list the available codes and translated meanings. Standard lookups are defined in the standard lookups view and store lookup codes that support reference data sharing. - finder:
- resourceTeamMembers
-
Parameters:
- QueueId:
$request.path.QueueId
- QueueResourceId3:
$request.path.QueueResourceId3
The queue resource team members resource is used to view the resource team members associated with a queue resource team. Resource team members are employees or partners who can take ownership of items in a queue. - QueueId:
Examples
The following example shows how to create an association of an existing team with a queue by submitting a POST request on the REST resource.
Example of Request Header
The following shows an example of the request header.
POST /crmRestApi/resources/11.13.18.05/queues/300100089889775/child/resourceTeams HTTP/1.1 HOST: servername.fa.us2.oraclecloud.com authorization: Basic U0FMRVNfQURNSU46V2VsY29tZTE= content-type: application/vnd.oracle.adf.resourceitem+json
Example of Request Body
The following example shows the contents of the request body in JSON format.
{ "ObjectId": 300100551812952 }
Example of Response Header
The following shows an example of the response header.
HTTP/1.1 201: Created Date: FRI, 07 Oct 2016 07:21:16 GMT Server: Oracle-HTTP-Server-11g Content-Type: application/vnd.oracle.adf.resourceitem+json Content-Language: en
Example of Response Body
The following example shows the contents of the response body in JSON format.
{ "CreatedBy": "SALES_ADMIN", "CreationDate": "2022-05-25T09:28:08+00:00", "EnabledFlag": true, "LastUpdateDate": "2022-05-25T09:28:08.144+00:00", "LastUpdateLogin": "DF0AFC339A185ED7E0531C5CF00AFF99", "LastUpdatedBy": "SALES_ADMIN", "ObjectId": 300100551812952, "ObjectTypeCd": "ORA_SVC_RESOURCE_TEAM", "QueueId": 300100551304254, "QueueResourceId": 300100551822474, "QueueName": null, "QueueNumber": null, "TeamDescription": null, "TeamId": 300100551812952, "TeamName": "TestTeam123", "TeamNumber": "300100551812951", "UpdateFlag": true, "DeleteFlag": true, "links": [ { "rel": "self", "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/queues/300100551304254/child/resourceTeams/300100551822474", "name": "resourceTeams", "kind": "item", "properties": { "changeIndicator": "ACED0005737200136A6176612E7574696C2E41727261794C6973747881D21D99C7619D03000149000473697A65787000000001770400000001737200116A6176612E6C616E672E496E746567657212E2A0A4F781873802000149000576616C7565787200106A6176612E6C616E672E4E756D62657286AC951D0B94E08B02000078700000000178" } }, { "rel": "canonical", "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/queues/300100551304254/child/resourceTeams/300100551822474", "name": "resourceTeams", "kind": "item" }, { "rel": "parent", "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/queues/300100551304254", "name": "queues", "kind": "item" }, { "rel": "child", "href": "https://servername.fa.us2.oraclecloud.com/crmRestApi/resources/11.13.18.05/queues/300100551304254/child/resourceTeams/300100551822474/child/resourceTeamMembers", "name": "resourceTeamMembers", "kind": "collection" } ] }