Earnings Not Calculated for a Plan Component

The Calculate Incentive Earnings process creates measure attainment records and earnings records for participants. The process succeeded, but the earnings aren't calculated for a particular plan component. Check these areas for a solution.

1. The credit category of the compensation plans must match one of these credit categories:

   • The credit category on the credit

   • A credit category that's a parent of the credit category on the credit

   If it's not, then either change the credit category of the compensation plan or change the classification rules and reclassify the credits. You maintain the hierarchy of credit categories in Classification Rules.

2. In the Participant Snapshot work area, make sure that the source event date of the credit falls within the date range of the plan component. If not, then change the date range of the plan component, run Deploy Compensation Plans, and then run calculation.

3. In the Participant Snapshot work area, make sure that the participant is assigned to a compensation plan for the source event date of the credit. If not, then assign a compensation plan to the participant for the correct date range, run Deploy Compensation Plans, and then run calculation.

4. The status of the compensation plan associated to the participant must be Complete. If not, then take the necessary action to make it complete in the Compensation Plans work area.

5. In the Participant Snapshot work area, check the details of the compensation plans associated to the participant. If you observe any issue, then associate the compensation plan to the participant again after removing the association. Run Deploy Compensation Plans and then rerun calculation.

6. Run the Calculate Incentive Earnings process again with valid parameters. Check earnings records in the Manage Earnings page.