Download the Files for Account and Contact Import

To import accounts and contacts requires you to use two or three different macros. You import the accounts first followed by their contacts. Importing the additional account addresses is optional. Here's how to download the files you need.

1. Sign in to My Oracle Support.

2. Search for the document Oracle CX Sales: Getting Started with Your Sales Implementation: Import Macros (Doc ID 2229503.1)

3. In the Details section of the document, locate the section appropriate to your application update, and download these files to the same folder on your computer. You can create different folders for the different macros provided that each folder includes the .jar file.

   File Name	Description
   oracle_ucm_client_11.1.1.jar	You must include this file in the same directory as the import macro.
   Account Import Macro	The Excel macro that you populate with the account data
   Contact Import Macro	The Excel macro that you populate with the contact data
   Address Import Macro	Enables you to import additional addresses for both accounts and contacts. You must expose the multiple address region in the account and contact pages before you import.