About Web Conferences

If you have enabled web conference integration for your sales organization, you can start or schedule a web conference meeting, such as a Zoom meeting, from within your sales application. Other web conference providers will be supported in future releases.

Here are some of the benefits of using web conferences in your application. You can:

  • Schedule a web conference meeting in context of an account, contact, lead or opportunity

  • Add multiple contacts and resources to a web conference meeting

  • Start a scheduled web conference meeting using contextual actions, such as the action to Start meeting presented for an Appointment record in the activity feed

  • View web conference interactions as part of the activity feed of the respective objects such as account, contact, lead, and opportunity

Here's an example of a pending web conference meeting from your Opportunity: Activities page.Example of a pending web conference meeting from your Opportunity: Activities page