Close an Opportunity

Salespeople can close an opportunity when the deal is either won, lost, or abandoned for some reason by setting the opportunity to a closed status.

By default, the application sets the close date to 20 days after an opportunity is created. Your administrator can enter a different close period when setting up your sales method. When defining a sales method, they can insert an average close window value in days which sets the default close date of opportunities for the sales method.

Closing an Opportunity

You can close opportunities as needed, for example, when they're won, lost, or no longer active. When closing an opportunity, you may be required to enter a win/loss reason and a competitor.

Here's how to close an opportunity from the Edit Opportunity page.

1. Sign in as a salesperson and navigate to Redwood Sales > Opportunities.

   The opportunity landing page displays the list of your opportunities.

2. Find an opportunity and click Opportunity Details to edit it.

3. From the Status field, select a status that belongs to a Closed status category. For example, select Won.

   The Close Date field changes to the current date.

   The Comments field becomes active where you can enter your comments about the opportunity.

4. Click Save.

   Tip:

   You can find closed opportunities by searching for them using the Ask Oracle bar.