See the LinkedIn Profile of a Contact

Here's how you can see the LinkedIn profiles of the contacts:

  1. Navigate to Digital Sales > Contacts.
  2. Open a contact from the landing page.
  3. In the contact basic information area of the Contact foldout view, you find the Reference label that shows the LinkedIn link. Click the link.

    Here's a screen shot of an example contact that highlights the LinkedIn link appearing in the contact's basic information.


    Screen shot of an example contact that highlights the LinkedIn link appearing in the contact's basic information

    The LinkedIn Sales Navigator instance opens in a new tab.

  4. Sign in to LinkedIn Sales Navigator.

    The tool finds and shows matching profile for a contact.

Note: For you to use LinkedIn Sales Navigator, your administrator needs to enable it on the contact’s foldout view, and you need to have Team or Enterprise licenses.

LinkedIn Sales Navigator Finds Matching Profile

When you click the LinkedIn link from the contact's page for the first time, LinkedIn Sales Navigator tries to find a right match based on the contact details.

Here's a screen shot of a sample LinkedIn profile of a contact when a right match is found.


The screen shot shows a contact's LinkedIn profile.

If the exact profile isn’t found, LinkedIn shows possible matches, allowing you to choose the right profile. Here's a screenshot of LinkedIn Sales Navigator that has fetched several similar profiles when an exact match isn't found.


The screen shot shows LinkedIn Sales Navigator fetching several similar profiles when an exact match isn't found.

Here are the tasks you can do with the LinkedIn Sales Navigator:

Task Description
View Profile View the complete LinkedIn profile details of an account, contact, or lead.
Connect Request to connect on LinkedIn by sending an invite.
Send Message or Send InMail Send messages to first-level connections. Alternatively, use an InMail to connect with contacts or leads at other levels.
Icebreakers Explore common interests and conversation starters with the selected account, contact, or lead.
Get Introduced Request an introduction through a mutual connection.
Match Profile Associate an accurate profile when LinkedIn suggests multiple profiles that match with an account, contact or lead. Once associated, you can see the matched LinkedIn profile in your account, contact, or lead records.
Not this person Use this option if LinkedIn displays profiles that don't belong to the selected account, contact, or lead.