Specify Which Phone, Email, and Street Address is Primary

Here’s how to specify which of the phone numbers, email addresses, or street addresses is primary.

1. Open the record.
2. Enter Show in the Action Bar and select what you want to see: Show Phone Numbers, Show Email Addresses, or Show Addresses.
3. Press Return.

   The application displays the list.

   Here’s a screenshot of a list of phone numbers for a contact. You can tell which is primary by a Yes in the Primary column (callout 1 in the screenshot).

   
4. Click Actions (the three dots highlighted by callout 2) for the number you want to make primary and select Edit.
5. On the Edit Phone page, click Primary.
6. Click Save.