Integration Validation Checklist

To verify that your integration is functioning properly, see the following checklist.

Note: You must ensure that the domain values for attributes in Oracle CX Sales match the domain values for corresponding attributes in JD Edwards EnterpriseOne (or domain values are properly transformed from one system to the other in the integration). For example, if Oracle CX Sales uses the string California to represent the US state of California in an address and the JD Edwards EnterpriseOne system uses the two letter code CA, then errors may result in the integration. Be sure that the values, transformations, and any unique configurations you have previously applied to your CX Sales and JD Edwards EnterpriseOne systems have been accounted for when implementing this Oracle CX Sales and JD Edwards EnterpriseOne integration.

1. Successfully import JD Edwards EnterpriseOne items.

   For more information, see the Importing JD Edwards EnterpriseOne Items to Oracle CX Sales Catalog topic.

2. Choose one customer record and perform a synchronization operation.

   For more information, see the Customer Data Matching with JD Edwards EnterpriseOne topic, and perform all scenarios listed in the topic.

3. Using the same customer record from Step 2 create an Oracle CX Sales opportunity using imported JD Edwards EnterpriseOne items.

4. Using the opportunity you created in Step 3, create a new quote and a new order.

   For more information, see the Sales Order and Sales Quote Creation in JD Edwards EnterpriseOne topic.

5. Review the newly created quote and order records in the JD Edwards EnterpriseOne UI mashup.

6. Navigate to the customer record, locate the Quotes and Orders JD Edwards UI mashup and verify that the created quotes and orders from the previous steps also appear in the UI.

7. Using the quote and order records created in Step 4, review the JD Edwards EntepriseOne One View Reporting (OVR) reports.

   For more information, see Viewing Reports in JD Edwards EnterpriseOne.