Overview of Functions

There are two types of functions:

  • Global Functions. Global functions work in all applications in Oracle CX Sales that have extensibility enabled. They are created in Application Composer.

  • Object Functions. Object functions are attached to a specific object. They are created in the Object Functions tab of the Server Scripts section of the object definition in the Application Composer.

    Each function for the integration is defined in a Groovy script file. At the beginning of each file, a set of comments are listed in the following order:

  • Function name

  • Function return type

  • Function parameters (one per line)

    Following the comments, the body of the function is listed.