Synchronize the Do Not Email Preference from Fusion Sales to Eloqua

Fusion Sales includes a provision that enables you to store email opt-out information for Contact records. Salespeople can use the Do Not Email checkbox field to store whether a contact wants to receive emails or not.

With the integration you can sync this preference to Eloqua, and unsubscribe those contacts from Eloqua emails.

Here's how you do it:

1. Create a new Contact import in the integration app.

   Note:

   This import is an additional import, apart from the regular Contact import.

2. Use the Filter (DoNotEmailFlag='true') in the contact import to tell the import job to only process those contacts that have the Do Not Email checkbox selected in Fusion Sales.

3. In the Post Processing section of the contact import, add a row Global Subscribe = Unsubscribe.

Now that you've enabled this import, it will run every 15 minutes like the rest of the imports. It will find any contacts in Fusion Sales that have the Do Not Email checkbox selected, and opt them out of Eloqua emails.