CRM - Marketing Web Activities
Description
This feature lets you report on activities synced from Oracle Eloqua into CX Sales. This reporting enhancement proactively provides marketing context for sales users. This new business intelligence (BI) subject area gives you a detailed reporting overview and lets you show combined Sales and Marketing interactions for leads generated and synced from Oracle Eloqua to CX Sales.
Business Questions
This subject area can answer the following business questions:
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What are my web activities for the accounts and leads for a sales user's territory?
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What are the activities that are synched from Eloqua into CX Sales?
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What are my interactions for leads generated and synched from Eloqua to CX Sales?
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How many touch points have there been for a certain account or prospect?
Job Roles
The following job roles secure access to this subject area:
Duty Roles
The following duty roles secure access to this subject area:
Primary Navigation
Navigator > Reports and Analytics > Browse Catalog
Time Reporting
This SA to be used for Real Time reporting
Time dimension is linked to CRM - Marketing Web Activities.Web Activities.Creation Date.
Transactional Grain
Web Activities on Leads
Special Considerations
Reporting on these objects can be achieved using these cross-subject areas: 1. Opportunity 2. Lead Territory 3. Account Territory 4. Resource Territory