Help Desk - HR Help Desk Request Milestones Real Time

Description

n/a

Business Questions

No applicable business questions

Job Roles

No applicable job roles

Duty Roles

No applicable duty roles

Primary Navigation

Time Reporting

This subject area reports historical data.

Time dimension is linked to Help Desk - HR Help Desk Request Milestones Real Time."Time"."Date" (Note: This is the HRHD Request Open Date)..

Transactional Grain

HR Help Desk Request and Coverage Template

Special Considerations

Run the following scheduled processes as needed for initial data load and subsequent refreshes: 1. Monitor Service Request Milestones 2. Refresh Service Categories for Reporting 3. Refresh Denormalized Product Catalog Table for BI 4. Reporting Hierarchy Generation