Help Desk - HR Help Desk Request Milestones Real Time
Description
n/a
Business Questions
No applicable business questions
Job Roles
No applicable job roles
Duty Roles
No applicable duty roles
Primary Navigation
Time Reporting
This subject area reports historical data.
Time dimension is linked to Help Desk - HR Help Desk Request Milestones Real Time."Time"."Date" (Note: This is the HRHD Request Open Date)..
Transactional Grain
HR Help Desk Request and Coverage Template
Special Considerations
Run the following scheduled processes as needed for initial data load and subsequent refreshes: 1. Monitor Service Request Milestones 2. Refresh Service Categories for Reporting 3. Refresh Denormalized Product Catalog Table for BI 4. Reporting Hierarchy Generation