1. Using Partner Relationship Management for Channel Managers
  2. Reject Partner Leads

Reject Partner Leads

Channel managers can use the Leads pages to reject leads. If a channel manager rejects a lead then the channel manager becomes the owner of the lead, but the partner user can still view the lead. Qualified leads become unqualified when they're rejected.

Partner users can also reject a lead assigned to them if they aren't interested in the lead or if they already have that lead.

If you're a channel manager, you can follow these steps to reject leads assigned to your channel:

  1. Click Leads.

  2. From the Leads list page, search for and select the partner lead you want to reject.

  3. Select the lead and from the Actions list, select Reject.

  4. Click OK, and click Yes to confirm your action.