1. How do I get started with Sales Intelligence?
  2. Enable Generative AI Explanations for Sales

Enable Generative AI Explanations for Sales

You can enable the Generative AI explanations for the Sales features provided by Oracle from the Setup and Maintenance work area. Here's how.

  1. In Setup and Maintenance, open the Enable Sales Intelligence task:
    • Offering: Sales
    • Functional Area: Intelligence in Sales
    • Task: Enable Sales Intelligence
  2. On the Enable Sales Intelligence Features page, Select Features panel, click Start.
  3. Select the Use Generative AI for Sales checkbox that you want to enable as shown.

    Screenshot highlighting the Use Generative AI for Sales checkbox.

  4. Click Save.
  5. In the Configure Recommended Features page, you can click the links to open the administration UIs for technologies related to the features you enabled. Links are available for Machine Learning. There's no direct link for Sales Insights. You can also navigate to these UI pages separately.
  6. From the Enable Generative AI for Sales page, select the Generate Explanation and Explanation for AI predictions checkbox as shown:

    Screenshot showing the Generate Explanation and Explanation for AI predictions checkbox

After this feature is enabled, the generative AI explanation button shows up in drawer panel enabled for explanations. See How can I display explanations for Machine Learning predictions as a drawer in Oracle Sales? for more information.