How come the Reporting Hierarchy Generation process is not finding some hierarchy levels after a hierarchy update?
Whenever there's a change in the organization hierarchy, you must regenerate the Internal Resource Organization Hierarchy.
Here's how:
- Click .
- Click the Task tab on the drawer.
- Click View Organization Hierarchies.
- In the Search section, Hierarchy field, enter Internal.
- Click Search.
- Click Internal Resource Organization Hierarchy.
- From the Action menu, select Edit This Hierarchy Version.
- Click Save and Close.
- In the dialog box, click Yes to confirm that you're regenerating the hierarchy version.