How do I display the Eloqua digital profile in Sales in the Redwood User Experience?

You must enable the Show Digital Profile smart action in Application Composer to display the Eloqua Digital Profile in leads and contacts. Salespeople view the digital profile by entering Show Digital Profile in the Action Bar.

Here's how to enable the Show Digital Profile smart actions for leads and contacts. There's a separate smart action for each.

  1. Navigate to Configuration > Sandboxes and create and enter a sandbox with Application Composer.
  2. Open Application Composer from the sandbox Tools menu.
  3. In Application Composer, click Smart Actions, available under Common Setup.
  4. Search for Digital Profile using the search box.
  5. Enable one or both of the smart actions, by setting the Enabled attribute to Yes.
  6. Publish the sandbox by selecting Publish from the menu which appears on the sandbox name.